Summer Internship Program - Customer Support Engineer

Incorta is a next-generation data analytics and business intelligence platform that excels at rapidly delivering business value from transactional data, this is the first real breakthrough in data analytics in 20 years. We provide an integrated end-to-end data experience, from data acquisition and enrichment to visualizing and sharing results. Our platform cuts project implementation time from months to weeks provides revolutionary query speed and maintains a unified, single source of truth for multiple workloads including business intelligence, analytics, and machine learning. Fully 90% of companies that try Incorta become customers, and over 98% of our customers are still with us. Our cloud-based service widens our reach into businesses of all sizes. There is simply no other analytics solution that is as cost-effective, agile, and impactful.  
Customer Support Engineer Internship Opportunity at Incorta
We're seeking a technically curious, customer-focused, and detail-oriented Customer Support Intern with a background in System Administration and Networking to join our team. 

YOU WILL GAIN

• Support Technical Support Engineers in investigating and troubleshooting customer-reported issues.
• Focus on diagnosing issues related to customers' infrastructure and environments.
• Apply knowledge of operating systems, networking, servers, virtualization, and system administration to identify environment-related problems.
• Validate customer configurations and assist in troubleshooting infrastructure and application issues affecting the enterprise SaaS platform.
• Collaborate with the Support team to accelerate issue resolution and improve customer outcomes.
• Gain hands-on experience supporting enterprise customers in a technical environment.
• Develop advanced troubleshooting, analytical, and customer communication skills.
• Learn how world-class Technical Support teams collaborate to resolve complex technical issues.
• Gain exposure to a modern, multi-technology enterprise SaaS platform and its support processes.
  

Details

• Duration: 1-2 months
•  Start Date: August 2026
•  Location: Onsite
•  Compensation: Paid Internship
• Eligibility: 3rd and 4th-year students only are welcome to apply