Supplier Quality Supervisor

Job Description

Work Arrangement: This role is categorized as onsite. this means the successful candidate to report to the GM office full time.

The Role:

Manage end-to-end supplier quality activities, ensuring supplier performance, product compliance, and effective resolution of quality issues through structured problem-solving methodologies and continuous improvement initiatives.

What You'll Do:

1. Incoming Supplier Quality Management

• Monitor supplier performance through KPIs (PPM, defect rates, SBR, QPR).

  
  

• Review incoming quality concerns and ensure immediate containment at the plant.

  
  

• Support sorting, rework, and controlled shipping activities (CS1/CS2).

  
  

2. Issue Resolution & Problem Solving

• Manage supplier issues through systems like SPPS, PRTS, or equivalent.

  
  

• Lead 8D investigations and ensure robust, permanent corrective actions.

  
  

• Validate root-cause analysis using 5 Why, Ishikawa, and other tools.

  
  

• Follow up on corrective action implementation and effectiveness verification.

  
  

3. Supplier Development & Process Improvement

• Perform supplier process audits (e.g., VDA 6.3, LPA, QMS audits).

  
  

• Identify process gaps and drive supplier improvement initiatives.

  
  

• Provide technical coaching to suppliers on quality systems and manufacturing processes.

  
  

4. APQP & New Model Launch Support

• Manage APQP deliverables for assigned suppliers from concept to PPAP.

  
  

• Review and approve:

  
  

• Control Plans

  
  

• PFMEA/DFMEA

  
  

• Process Flow Diagrams

  
  

• Capability Studies (Cp/Cpk)

  
  

• MSA

  
  

• Conduct supplier readiness assessments before MRD/PPV builds.

  
  

• Support on‑site build events and resolve supplier-related disruptions.

  
  

5. PPAP Submission & Approval

• Evaluate and approve PPAP submissions according to AIAG requirements.

  
  

• Verify dimensional reports, material certifications, testing results, process capability.

  
  

• Ensure production processes are stable, capable, and documented.

  
  

6. Supplier Change Management

• Review and approve Supplier Change Requests (SCRs/PCNs).

  
  

• Validate process changes, tooling moves, line changes, or material changes.

  
  

• Conduct risk assessments and coordinate requalification activities.

  
  

7. Cross-Functional Collaboration

• Partner with manufacturing, engineering, STA, and purchasing to resolve supplier issues.

  
  

• Participate in sourcing decisions based on supplier quality performance and risk.

  
  

• Support warranty, field issues, and returned parts analysis when related to suppliers.

  
  

8. New launches

• Ensure new Program Flawless Launch Execution (PPV, MVBns, MVBs, SORP, STC).

  
  

• Support Sourcing activities.

  
  

• Develop new Suppliers to GM Bid List.

  
  

Your Skills & Abilities (Required Qualification)
Educational and Experience Background:

• Bachelor’s degree in Mechanical, Industrial, Electrical, or related engineering fields.

  
  

• 5–8 years in supplier quality, manufacturing quality, or process engineering.

  
  

• Automotive or high-volume production experience preferred.

  
  

Technical Skills

• Strong knowledge of APQP, PPAP, FMEA, SPC, MSA, Control Plans.

  
  

• Familiar with IATF 16949, ISO 9001.

  
  

• Proficient in root-cause analysis and structured problem-solving (8D, DMAIC).

  
  

• Ability to interpret engineering drawings and GD&T.

  
  

• Hands-on knowledge of manufacturing processes (e.g., machining, stamping, plastics, electronics).

  
  

Competencies

• Strong communication and negotiation skills.

  
  

• Analytical, data-driven thinking.

  
  

• High sense of urgency with strong ownership.

  
  

• Ability to work cross-functionally and influence suppliers.

  
  

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visitHow we Hire.

Accommodations

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