Trouble Shooter Engineer

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Troubleshooter Engineer in Cairo we’re looking for?

Your future role

Take on a new challenge and apply your technical troubleshooting expertise in a cutting-edge field. You’ll work alongside a collaborative and solution-driven team of professionals.

You'll play a key role in ensuring the availability and reliability of Alstom trains at customer sites. Day-to-day, you’ll work closely with teams across the business, including the warranty support team, project team members, and subcontractors, to identify and resolve technical issues, conduct preventive maintenance, and ensure compliance with safety and operational standards.

You’ll specifically take care of troubleshooting during the PI period and pre-warranty phases, but also contribute to fleet checks, preventive maintenance, and field modifications.

We’ll look to you for:

• Carrying out troubleshooting, investigations, and repairs during various project phases, including PI, pre-warranty, and commissioning.

  
  

• Planning and conducting fleet check activities and preventive maintenance.

  
  

• Documenting and reporting deviations or failures in the failure management database.

  
  

• Supporting the operation helpdesk and ensuring effective communication during shift transitions.

  
  

• Executing test procedures, performing failure analysis, and recommending preventive and corrective actions.

  
  

• Leading troubleshooting and preventive maintenance teams when needed.

  
  

• Contributing to the implementation of field modifications and specific technical investigations.

  
  

• Providing technical expertise and feedback to improve customer satisfaction and product performance.

  
  

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Certified Electrical or Mechanical Engineer.

  
  

• Minimum IT knowledge.

  
  

• Knowledge of railway and rolling stock systems.

  
  

• Experience in technical troubleshooting, investigation, and testing (mechanical or electrical/electronic).

  
  

• Field experience of more than 3 years.

  
  

• Understanding of pneumatic and electrical schematic diagrams.

  
  

• Familiarity with EHS standards and processes.

  
  

• High level of English proficiency (desirable).

  
  

• Resilience, analytical thinking, and a customer-oriented mindset.

  
  

• Ability to work nights, weekends, and public holidays as needed.

  
  

• Strong teamwork and communication skills.

  
  

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines.

  
  

• Work with innovative safety and operational standards in the rail industry.

  
  

• Collaborate with diverse and supportive colleagues across departments.

  
  

• Contribute to cutting-edge projects that shape the future of mobility.

  
  

• Utilise our dynamic and inclusive working environment.

  
  

• Steer your career in whatever direction you choose across functions and countries.

  
  

• Benefit from our investment in your development through award-winning learning programs.

  
  

• Progress towards roles such as Team Leader or other technical leadership positions.

  
  

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.