Know Your Customer Operations Analyst

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Join our Citi KYC Team in Budapest and make your own progress in a supportive and friendly environment!

Here, your career will be about progress. Progressing the methodologies we use to conduct research and analysis, but most of all, progressing your ability to ascend within a truly international bank. Master the latest regulations and tools, learn the fastest ways to get to the right answer, and revel in all the opportunities working in Know Your Customer/Anti-Money Laundering.

Based on global Citi guidelines we initiate and maintain customer data in a global system for multiple countries including Western European countries, Hungary, Czech Republic, Slovakia and Romania within EMEA. We also facilitate the work of relationship managers to ensure clients’ data are consistent and adherent to Global Policies and Anti-Money laundering standards.

The Business Support Unit Team provides continuous support for relationship managers in the mentioned countries and actively interacts to obtain update information required to complete customers’ data and documentation in global systems. The position is located in Budapest and it provides great opportunity to use your English language knowledge and to work with regional & local teams in a multinational environment.

​​​​​​Responsibilities:

You’ll conduct research and analysis, review documents, and asses global and country specific AML related checklists. The role’s focal point will be supporting Citi’s KYC/AML framework. Your responsibilities will include:

• Conduct client profile reviews for customer accounts
• Review all information and documentation ensuring compliance with local regulation and Citi standards
• Update KYC forms and client profiles according to policy requirements
• Follow up with clients to ensure information is received before due dates
• Perform KYC/AML tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due

Ideal background:

Our people come from various backgrounds, with Bachelors and Masters degrees in subjects including Math, Statistics, Public Administration, Law etc. However, you’ll fit right in as a Fresh Grad too as long as you show the same analytical mindset, understanding of regulations, and hunger to learn as the rest of us. It might also help in this role if you have:

• Fluent English knowledge
• College/University Degree in Law/Public Administration/ Business/Finance/Economics
• Preferably 1-3 years of experience in AML and KYC area, but also fresh grads are highly welcome
• Ability to process a high volume of detailed work in a short time frame
• Proficient user of MS programs
• Excellent ability to pay attention to details and work under pressure
• Excellent written communication skills
• Strong problem solving and research skills
• Czech, Slovak,Bulgarian or Romanian language skill is a great advantage

What we can offer you:

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities!

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Job Family Group: Operations - Services

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Job Family:Business KYC

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Time Type:

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Primary Location Full Time Salary Range:Ft6,703,790.00 - Ft9,650,710.00

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Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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