A&CD - UX Writer (Contract)

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the A&CD - UX Writer (Contract) team we’re looking for? 

• Role & Responsibilities

Content Design

• Create microcopy for interfaces, workflows, navigation, forms, and actions.
• Define terminology and naming conventions across products.
• Write onboarding, guidance, help text, and instructional content.
• Create meaningful alerts, warnings, and diagnostic messages.

UX Writing & Communication

• Simplify technical concepts into understandable language.
• Ensure consistency of voice and tone across platforms.
• Improve readability and comprehension for operational users.
• Support localization and internationalization requirements.

Research & Validation

• Participate in usability testing activities.
• Validate content effectiveness through user feedback.
• Analyze content performance and identify improvements.

Design System Contribution

• Define content guidelines and writing standards.
• Build reusable content patterns and content libraries.
• Contribute to Alstom Design System governance.

• Preferred

• Enterprise software or platform experience.
• Technical writing capability.
• Experience with multilingual products.
• Knowledge of accessibility standards for content design.

• Eligibility

• Bachelor's or Master's Degree in Communication Design, Journalism, English, Technical Writing, Human Factors, Linguistics, or equivalent.
• 2–6 years of UX Writing, Content Design, or Technical Writing experience.
• Portfolio demonstrating UX writing and content strategy work.
• Strong written and verbal communication skills.
• Experience working with design and product teams.
• Ability to simplify complex technical information.

Prospect

• Explore new avenues of rail mobility by developing proposals on User Experience / Passenger Experience Design on different Alstom platforms. 

• Collaborate with Senior Mentor & Team members to brainstorm and create innovative design solutions to ensure timely and efficient delivery. 

• Involve in Mobility design / CMF Design / trend research and provide insights for future physital solutions in larger ecosystem of Mass Mobility. 

• Engage in creating design presentations, visual content for UI / UX Assignments, design communication materials. 

• Contribute to an engaging, collaborative and a thriving studio culture. 

Note: Contractual Role (12-15 Months) - With greater possibility for long-term extension, based on performance evaluation.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.