Account Technical Leader

Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you'll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You'll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that's passionate about driving innovation and making a difference.

Your role and responsibilities

As an IBM Account Technical Leader, you will work closely with clients to develop and execute a Client Technical Strategy (CTS) tailored to their business and technical needs. You will serve as the leading advocate for Technology Decision Points, driving the adoption of IBM Sales Plays in support of the Hybrid Cloud Platform.

Your primary responsibilities will include:

* Develop Client Technical Strategy: Define client use cases from their CTS, engage customers in co-creation, and outline the architecture for IBM Technology solutions.

* Lead Technical Engagement: Directly engage with clients, IBM Client Engineering, and CSM to deliver workshops, MVPs, and deployments that meet client needs.

* Showcase Innovation: Collaborate with IBM Labs and Research to showcase innovation, share technology roadmaps, and gather product feedback from clients.

* Foster Client Relationships: Build direct relationships with developers, researchers, and support resources to ensure a seamless client experience.

* Drive Solution Delivery: Land and expand IBM Sales Plays through the Client Technical Strategy and Technology Decision Points.

Required education
Bachelor's Degree

Preferred education
Master's Degree

Required technical and professional expertise

* Deep Expertise in Client Technical Strategy Development: Proven experience in developing and executing client-centric technical strategies that drive business outcomes, leveraging technology to address complex business challenges.

* Technology Advocacy and Leadership: Experience in serving as a leading advocate for technology decision points, driving the adoption of innovative solutions and guiding clients through technical transformations.

* Technical Engagement and Architecture: Experience in designing and delivering technical architectures, engaging clients in co-creation, and directing technical workshops, MVPs, and deployments.

* Innovation and Collaboration: Experience in collaborating with research and development teams to showcase innovation, share technology roadmaps, and gather product feedback from clients.

* Solution Delivery and Expansion: Experience in driving solution delivery, landing and expanding sales plays through strategic technical planning and execution.

Preferred technical and professional experience

* Deep Understanding of Hybrid Cloud: Experience with hybrid cloud platforms, including design, implementation, and management, to drive client business outcomes and support the adoption of IBM Sales Plays.

* Familiarity with IBM Technology: Exposure to IBM Technology solutions, including architecture, deployment, and integration, to effectively showcase innovation and guide clients through technical transformations.

* Technical Roadmap Development: Experience in developing and sharing technology roadmaps with clients, gathering product feedback, and driving solution delivery through strategic technical planning and execution.

Years of Experience:
18-22