Position: Advanced Nurse Practitioner
Reporting To: SBU Head – Advanced Therapies, Commercial Operations
Location: Gurgaon, India (All India Role)
Job Purpose
To support the growth and successful implementation of Advanced Therapies (High Flux Dialysis/HDF/HV-HDF) across India by providing clinical expertise, customer training, therapy adoption support, and ongoing clinical education to hospitals, dialysis centres, nephrologists, and nursing teams.
Key Responsibilities
Clinical & Therapy Implementation
- Support hospitals and dialysis centres in establishing and operationalizing High Flux Dialysis/HDF/HV-HDF therapy programs
- Assist customers in clinical workflow setup, therapy protocols, and best practices for Advanced Therapies
- Conduct on-site clinical support during installation, initiation, and stabilization phases of HDF/HV-HDF therapy
- Ensure proper therapy adoption and utilization aligned with clinical guidelines and company recommendations
- Support troubleshooting of therapy-related clinical issues in coordination with technical and commercial teams
Training & Education
- Conduct structured training programs for dialysis nurses, technicians, and clinicians on HDF/HV-HDF therapies
- Develop and deliver educational sessions, workshops, CMEs, and hands-on demonstrations for customers
- Train customers on machine handling, therapy optimization, patient monitoring, infection control, and therapy compliance
- Create and maintain training documentation, competency checklists, SOPs, and educational materials
- Ensure continuous upskilling of customer clinical teams on Advanced Therapies
Customer Engagement & Relationship Management
- Build strong professional relationships with nephrologists, hospital administrators, dialysis staff, and key stakeholders
- Act as a trusted clinical advisor for customers adopting Advanced Therapies
- Support customer retention and therapy expansion initiatives through strong clinical engagement
- Gather customer feedback and share market insights with internal stakeholders
Commercial & Cross Functional Support
- Work closely with Sales, Marketing, Technical Service, and Medical teams to support therapy conversions and upgrades.
- Provide clinical inputs during customer discussions, product evaluations, and therapy presentations
- Support new product launches and therapy awareness initiatives in the market
- Participate in conferences, workshops, and scientific meetings related to dialysis and Advanced Therapies
Compliance & Quality
- Ensure all clinical training and support activities comply with company policies and regulatory requirements
- Maintain accurate documentation of customer training activities and field visits
- Adhere to quality standards, infection control practices, and patient safety protocols
Experience
- Min 5 - 6 years of relevant clinical experience in dialysis, nephrology, or renal care
- Strong exposure to Hemodialysis therapies; experience in HDF/HV-HDF preferred
- Experience in customer training, clinical education, or therapy implementation will be an added advantage
Key Skills & Competencies
- Strong clinical knowledge of dialysis therapies and renal care
- Excellent presentation, communication, and training skills
- Ability to conduct hands-on clinical demonstrations and workshops
- Strong interpersonal and stakeholder management capabilities
- Problem-solving and customer-centric approach
- Ability to work independently in a field-based role
- Proficiency in MS Office and training documentation
Travel Requirement
- Travel across India based on business and customer requirements
Preferred Attributes
- Passion for clinical excellence
- High learning agility and adaptability
- Strong collaboration and team-oriented mindset
- Ability to influence therapy adoption through clinical expertise
