Consultant - SAP Basis

Role: Consultant - SAP Basis
Experience: 4–6 Years
Engagement: SAP Application Management Services (AMS)

Role Summary

We are looking for an experienced SAP Basis + Security Consultant to provide day-to-day operational support for SAP landscapes within an AMS environment. The consultant will be responsible for Basis administration, SAP security, user administration, system monitoring, issue resolution, and ensuring system stability and compliance.

Key Responsibilities

• Perform SAP Basis administration activities across SAP landscapes including S/4 and BTP services like Workzone and Cloud Integration
• Support system upgrades, system refreshes, client copies, kernel upgrades, and patching activities.
• Monitor system health, performance, jobs, transports, and interfaces.
• Manage SAP transports and support release activities.
• Perform user administration, role assignment, and authorization management.
• Troubleshoot authorization issues and support role-related incidents.
• Monitor system availability and resolve Basis and security incidents within agreed SLAs.
• Work closely with functional and technical teams to resolve production issues.
• Maintain system documentation and follow ITIL-based incident, problem, and change management processes.
• Participate in on-call support and planned maintenance activities when required.

Required Skills

• 4–6 years of hands-on SAP Basis administration experience.
• Good understanding of SAP Fiori Security and Authorization concepts.
• Experience with SAP transport management, user administration, and performance monitoring.
• Knowledge of SAP HANA database administration and Linux/Windows operating systems.
• Experience supporting SAP production environments in an AMS model.
• Familiarity with SAP CALM, SAP Fiori administration, and SAP Cloud Connector is an advantage.
• Good analytical, troubleshooting, and communication skills.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• SAP Basis or SAP Security certification is desirable.

Key Competencies

• Strong problem-solving and troubleshooting skills.
• Ability to work in a 24×7 support environment when required.
• Customer-focused with excellent communication and stakeholder management skills.
• Ability to prioritize workload and manage multiple support activities effectively.