الوصف الوظيفي
Your role - To be responsible for the execution of regional strategy pertaining to CTS - Support to sales as well as operations - Follow-up with customers and dealers to acquire orders. - Follow-up and virtual meetings with key accounts to meet monthly targets and help them achieve targeted level of business with end customers, to achieve a business level in line with installed machine population base. - Carry out Tele sales, mailer campaigns, and generate leads for Aftermarket products, timely renewals of Existing Service plans. - Work on allocated leads, generate leads, analyse the installed base and customers, generate offers for: Sales of spare parts, Ad –hoc, fixed price, element business, standard service plans to customers and all potential customers. - Experience of territory handling and good collaboration among the team. - Fixed price quote creation through CPQ and update the C4C proactively. - Direct Sales order booking as allocated sales engineers. - Dealers order booking through shop online (AC Connect) with the help of CSO. - S2M orders booking and execution with close monitoring. - Good collaboration with the zonal planner and central planner - Monitoring of dealer’s credit limit and overdue with a proper collection plan - Service plans renewal lead and conversion ratio - MAM2 leads and actions within 24 hrs Customer Relationship - Collect customer feedback on service (direct, indirect, and dealers) - Analyse escalated customer-related problems and work with service to resolve them. - Analyse factors causing dissatisfaction among customers. - Review measures and take corrective action in coordination with Zonal Manager/ reporting manager. - Seek support where required to enhance Customer Satisfaction IN ORDER TO enhance customer satisfaction. - Maintain regular contact with all customers. - Liaise with colleagues handling field Aftermarket sales to coordinate activities where appropriate and ensure that sales are obtained, and a high level of customer satisfaction is maintained. - NPS follow-ups with the help of CSO and sales team Receivables - Receive data on collections and dealers/ customer statements of accounts. - Follow-up with customers on outstanding/ invoices on service products - Ensure follow-up with dealers for collections IN ORDER TO maintain cash flow in the company and minimize outstanding. - Ensure to follow the instructed payment terms and pre-approvals for all other commercial terms & conditions. - Ensure timely collection payments from customers to control receivables. Air audits, optimization, AirNet, and all other focus products - Energy Audit - Track market opportunities, - Educate customers on audit benefits. - Study customer/sales-related queries on audit requirements, - Use of Air scan - Promotion of Air optimizing products IN ORDER TO reduce energy consumption and generate revenue. - AirNet & SS piping sell with the help of direct and indirect sources - More focus on 1:1 and contract ratio - Techno commercial acumen and understanding of Aftermarket business. Compliance with Corporate Guidelines - Follow in letter and spirit the Atlas Copco Vision, Mission, and core values. - Talent framework competencies - Comply with the Atlas Copco Business Code of Conduct - Comply with the policies and procedures communicated from time to time. - Perform any other tasks given by supervisor from time to time IN ORDER TO enrich the Corporate Culture To succeed, you will need Knowledge and Educational requirements: - Be willing to develop yourself by learning new skills and increasing your knowledge of our products, systems and the company’s market and operation. - Ability to cope with large sums of information and to create, in partnership with a multi-layered organization, well-defined plans, which will be easily communicated and implemented. - Strong verbal and written communication skills in English, with the ability to deliver messages to stakeholders at any level inside and outside of the organization. - Must have a solid comprehensive of the compressor technique business, with proven sales and marketing experience in the compressor industry. Experience Requirements: - Minimum 3 to 4 years' experience in CTS sales/operations or relevant experience in CTS products - Degree /Diploma in Engineering Personality requirements: - Firm believer that there is always a better way of doing things. - Resourceful/ Enthusiastic/ Open-minded. - Result Oriented. In return, we offer Culture of trust and accountability Lifelong learning and career growth Innovation powered by people Comprehensive compensation and benefits Health and well-being Job location On-Site This role requires you to work on-site at our office in Pune, india. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.
لقد تمت ترجمة هذا الإعلان الوظيفي بواسطة الذكاء الاصطناعي وقد يحتوي على بعض الاختلافات أو الأخطاء البسيطة.
