Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity.   

With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. 

Education & Experience

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).

  
  

• 2–5 years of experience in IT support (Level 1 and/or Level 2).

  
  

• Experience in an international environment is a plus.

  
  

Technical Skills

• Good knowledge of Microsoft 365 environment.

  
  

• Familiarity with Entra ID (Azure AD).

  
  

• Experience with Intune and Kandji is a plus.

  
  

• Strong understanding of Windows and Mac operating systems.

  
  

• Basic knowledge of networks and IT infrastructure.

  
  

• Experience with ticketing systems.

  
  

Soft Skills

• Strong communication and interpersonal skills.

  
  

• Customer-oriented mindset.

  
  

• Ability to prioritize and manage multiple tasks.

  
  

• Team player with a proactive attitude.

  
  

• Willingness to learn and improve continuously.

  
  

Languages

• Fluent English (spoken and written) is mandatory.

  
  

• French is a plus.

  
  

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.