Manager- Ecommerce

Company description We are the ROI agency, a position we have proudly held true to since 2005. Over the years, we have evolved our definition of ROI, as it has changed with the ever-complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media. Yes, ROI is about delivering Return on Investment; but it’s also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top-line growth for our clients’ businesses, growth for our people and growth for our culture. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward thinking and accountable to our clients. Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content, and superior trading. This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes. It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world’s most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward thinking and accountable to our clients. At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world’s leading brands, including Coty, Disney, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon. Overview The job entails working with existing set of clients as well as closely liaising with the strategy team for new business opportunities • Build a knowledge base of each client's business, organisation, and objectives • Understand client briefs and devise a strategy • Interface with multiple teams within the organisation • Build strong relationships with Marketplaces like Flipkart, Amazon, Qcom, BeautyCom and ePharmacies and seek regular intelligence • Conceive for clients stand-alone or integrated Commerce strategies which might span from consulting and conception of business plans to non-media and media activations. • Develop action plans for achieving and measuring Commerce campaign success, including determining key metrics, processes for measurement and optimization • Monitor latest developments in the Commerce industry and foresee their implications for clients • Be involved in client and inter-agency education of Commerce, and be responsible for preparing and presenting best practices, case studies and examples of Commerce strategies • Compiling and analysing online sales data and metrics, provide actionable insights and make decisions regarding direction based on the analysis Responsibilities • Solid understanding and insatiable interest of consumer trends in Commerce/Retail • Extensive understanding of internal and external variables that impact online sales • Strong decision-making, organisational, planning, and problem-solving skills • Excellent project-management and time-management skills with the ability to prioritize • Experience using data as a strategic choice for the business to identify use cases to build the business and fill gaps in data, processes, and systems to realize the value • Ability to take initiative and perform tasks in an efficient and self-sufficient manner • Strong analytical and mathematical skills • Strong interpersonal and negotiation skills