Payroll Team Lead – Global Payroll

Location: India

Employment Type: Full-time

We are seeking an experienced Payroll Team Leader to support and oversee the end-to-end processing of payroll within a global shared services and operating model. The role will focus on ensuring accurate, compliant, and timely payroll processing delivery, while providing day-to-day leadership and guidance to a team and working closely with internal payroll teams, internal partners, and external vendors.

• Oversee and support end-to-end payroll processing as per defined service calendars, ensuring timely delivery and adherence to SLAs.

• Lead payroll control activities including data validation, reconciliations, variance analysis, and post-payroll checks; ensure issues are logged, tracked, and resolved.

• Review and support processing of payroll inputs including new hires, leavers, salary changes, bonuses, overtime, deductions, and statutory elements.

• Act as an escalation point for payroll queries and data issues; liaise with internal partners and employees to drive resolution.

• Coordinate with external payroll vendors to support accurate payroll delivery, issue resolution, and service performance tracking.

• Oversee post payroll reporting activities and ensure reporting accuracy and timeliness.

• Ensure payroll processing aligns with internal controls, audit requirements, and regional governance standards; support audit requests and evidence gathering.

• Maintain and review payroll process documentation, standard operating procedures (SOPs) and knowledge transfer materials; ensure the team follows documented processes.

• Support payroll transition, stabilisation, and continuous improvement initiatives; identify opportunities to improve accuracy, controls, and efficiency.

• Provide day-to-day guidance, workload prioritisation, and coaching to team members to meet delivery timelines and quality standards.