Project-Program Management Lead - Vice President

Job Purpose:

The Commodities Technology team requires a project/program management professional with relevant 10+ years (12+ without certifications) of proven track record of Delivery PM/PMO or Program/Portfolio Management within the Technology, Banking or Consultancy industry. In this fast paced environment, you must be able to prioritize tasks, work within deadlines, taking a pragmatic and considered approach, paying close attention to details, you will need to employ strong oral and written communication skills. Documentation preparation & review, strong knowledge of SDLC methodologies (Agile & Hybrid) required.

Job Background/context:

The Commodities SDLC team governs the Program/Project Management Quality Processes and supports the Program/Project managers to adhere to the processes. They are gatekeepers for ensuring 100% SDLC compliance with zero slippage.

Citi is committed to becoming the world’s leading, and being 100% compliant to the PM processes and audit requirements and set quality standards to meet the clients need.

Key Responsibilities:

• Establish best practices and Citi approved PPM procedures at organization PMO level
• Work closely with global Commodities Program/Project Manager, PMQC team, R&C team and Business stakeholders.
• Managing Agile projects and educating teams on PM processes and learnings.
• Ensure 100% SDLC process governance across Commodities Programs/Projects.
• Liaise with multiple stakeholders on a day-to-day basis for handling change release compliance and completeness of details/approvals.
• Work closely with Release management team to remain updated on planned releases and CRs
• Manage Program/Project BoW and ensure latest status updates are readily available for reference by stakeholders.
• Manage Non Technical aspects of Project Management like milestone identification & tracking, BoW, CAP and any other Risk & Compliance related updates, Scrum calls and support Tech PMs on PM processes.
• Manage release cycles, write project documentation and other project governance related tasks
• Work on identifying manual efforts and automate the processes inline with the PMQC guidelines.
• Coordinate with SPOCs and follow Program/Project status reporting protocol and report to Business on a regular basis.
• Ensure 100% compliance in Program health checks and SPOT checks by PMQC teams
• Implement changes in SDLC document templates and checklist that gets published by central PMQC periodically to stay compliant with Audit trails/checks.
• Proactively driving teams for adopting best practices and adhere to compliance timelines.
• Self-initiate, work productively when unsupervised and multitask across multiple concurrent projects

Knowledge/Experience:

• Relevant experience in handling SDLC governance and processes for large Business Units.
• Exposure to manage global stakeholders at all levels.
• Have good knowledge of Audit and SDLC processes.
• Experience in process governance and coordinating a solution for PM teams
• Desire to implement industry best practices
• Strong skills in management status reporting, and tools like JIRA, Confluence, MS Office etc.

Skills:

Essential:

• Excellent Stakeholder Management skills
• Exceptional problem solving ability
• Good grasp on SDLC Governance processes
• Good communication skills suitable for a fast paced environment
• Agility in adopting and driving efficient ways of working.
• Automating processes to reduce manual efforts.

Desirable:

• Scrum/Agile Certification
• PMP or similar Certification
• Process Framework Certification
• Audit knowledge

Qualifications:

A good academic background, with atleast a graduate degree in any discipline. MBA, PMP or, any related PM certifications is good to have.

Competencies

• Be a team player with good communication skills and the ability to discuss issues and arrive at consensus.
• Be able to work with low levels of supervision.
• Aptitude to understand problems and devise process improvement methods.
• Ability to influence and drive the work to closure in timely manner
• Flexible to work with people in multiple timezones.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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