Purpose of the role

Facilitates and supports Agile teams by ensuring they follow Scrum principles. To remove obstacles, enhance team collaboration, and ensure smooth communication, enabling the team to focus on delivering high-quality, iterative results. Facilitate Scrum events, promote continuous improvement, and act as a bridge between the team and external stakeholders.

Accountabilities

• Facilitate Events: Facilitate events, as needed, and ensure that all events take place and are positive, productive, and kept within the timebox

  
  
  

• Support Iteration Execution: Ensure quality of ceremony artefacts and continuous customer value through iteration execution, maintain backlog refinement, and iterate on stakeholder feedback

  
  
  

• Optimize Flow: Identify and facilitate the removal of conflict impacting team flow, utilizing metrics to empower the team to communicate effectively, making all work visible

  
  
  

• Mitigate Risks: Identify and escalate risks to remove impediments and shield the Squad from interruptions

  
  
  

• Build High-Performing Teams: Foster and coach Agile Team attributes and continuous improvement, encourage stakeholder collaboration, deputise ‘in the moment leadership’, and drive high-performing team attributes

  
  
  

• Stakeholder Management: Facilitate stakeholder collaboration (e.g., business stakeholders, product teams, vendors) and build trust with stakeholders

  
  
  

• Governance and Reporting: Ensure data quality and provide representation at required governance forums, if applicable

  
  
  

Join us as a Scrum Master. At Barclays, we don’t just adapt to the future, we create it. As a Scrum Master, you will support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities.

To be a successful Scrum Master you should have experience with:

• Strong expertise in Agile frameworks (Scrum/Kanban) with effective sprint planning and backlog prioritization
• Professional experience of 15 + years with hands on exposure
• Proven ability to balance BAU support with iterative delivery in fast-paced sustain environments
• Deep understanding of ITSM processes (Incident, Problem, Change) ensuring service stability
• Experience in infrastructure (On-Prem & Cloud) and production environment management
• Strong cybersecurity awareness with vulnerability remediation (Wiz, Veracode, SCA)
• Solid knowledge of data privacy and secure data handling principles
• Excellent stakeholder communication and business impact translation capabilities
• Ability to lead cross-functional teams, remove blockers, and drive continuous improvement
• Strong analytical and problem-solving skills with focus on root cause analysis and prevention
• Focus on automation, service improvement, and SLA/KPI management to enhance platform stability

Additional relevant skills given below are highly valued:

• Excellent communication and stakeholder management skills.
• Strong problem-solving and analytical abilities.
• Ability to mentor and guide junior team members.
• Collaborative mindset with a focus on team success.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Pune.