Senior Process Administrator

• Administer and maintain the SAP Concur Expense platform.
• Manage the corporate credit card program, including card issuance, cancellations, replacements, and account maintenance.
• Monitor corporate card transactions and reconcile card feeds with expense reports.
• Investigate and resolve expense and corporate card issues in a timely manner.
• Support month-end close activities by ensuring timely expense processing and reconciliations.
• Partner with Accounting to resolve unreconciled or disputed transactions.
• Coordinate with card providers to manage disputes, fraud cases, and delinquent accounts.
• Develop training materials and conduct user training sessions for employees and approvers.
• Recommend and implement process improvements to enhance efficiency and user experience.
• Maintain documentation for policies, procedures, and system configurations.
• Support audits by providing required documentation and reports.

As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.