Senior Software Development Engineer, Prime Video Offers Expansion

Behind every "Buy," "Rent," "Subscribe," or "Bundle" button on Prime Video is a decision our system made in milliseconds: what offer to show, at what price, with what promotions, for which customer, in which country. We own that decision.

Our team within Prime Video Commerce owns critical offer orchestration and pricing services that power the global commerce experience. Our systems determine pricing, apply promotions, compose bundles, and serve the right offer to the right customer across every Prime Video surface. We process millions of requests per second, operate across 100+ markets, and sit on the critical path for every Prime Video transaction worldwide, spanning subscriptions, rentals, purchases, channels, and bundles.

The challenge is not scale alone. It is scale plus rapid change. We are expanding into dozens of new marketplaces each year, each with unique payment methods, regulatory requirements, and pricing models. We are building dynamic pricing capabilities, enabling promotional experiences for major commercial events, and evolving how offers are composed as the product portfolio grows. Every new market and every new offer type adds combinatorial complexity to a system that must remain correct, fast, and available.

We are looking for a Senior SDE who wants to own hard problems in a system where getting it wrong means a customer sees the wrong price, cannot complete their purchase, or misses an offer they should have seen. You will own services end-to-end, make architectural calls, ship to production, and operate what you build. The work is technical, the impact is immediate, and the problems do not come pre-solved.
Key job responsibilities
- Own and evolve offer orchestration and pricing services that determine what customers see globally, making architecture decisions for correctness, latency, and resilience
- Design systems that handle the combinatorial complexity of multi-market, multi-currency, multi-promotion offer serving at millions of TPS
- Investigate and resolve production issues that cross service boundaries, often requiring deep analysis of traffic patterns, caching behavior, and downstream dependencies to find non-obvious root causes
- Drive marketplace expansion from an engineering perspective: configuration, offer distribution, compliance requirements, and end-to-end validation across new territories
- Build and maintain operational health for Tier-1 services: stress testing, capacity planning, alarm tuning, scaling strategies, and incident prevention
- Propose and drive architectural improvements that reduce operational toil, improve system reliability, or eliminate classes of production defects, without waiting to be asked
- Provide technical leadership through design reviews, code reviews, and architecture guidance, helping engineers across the team make better decisions and grow in scope
- Leverage AI tooling strategically to accelerate engineering workflows, automate repetitive tasks, and improve development velocity while maintaining quality and ownership of all design decisions

A day in the life
One morning you are tracing why an offer disappeared for customers in a specific region, following the data flow through multiple services until you find the filtering logic that does not account for a lifecycle edge case. The next day you are designing how a new promotional pricing type should propagate through the offer pipeline without breaking existing business rules. Later in the week you are reviewing stress test results, comparing actual traffic distribution against test configurations, and filing a scaling request based on your analysis. On Friday you are pairing with a newer engineer on their first multi-market configuration change, helping them understand the compliance implications before they ship.

The work moves between deep technical investigation, system design, production operations, and people development. You will not do the same thing two days in a row.
About the team
We are part of the Prime Video Commerce organization, based in Bengaluru. We own services that power offer serving, pricing, and commerce experiences for customers globally. Our scope spans pricing and promotions, offer composition, bundling, and international expansion across dozens of markets.

We work as part of a global engineering organization with counterparts across multiple locations and time zones. We respect time zones, value directness, and believe that the best engineering happens when people feel ownership over their domain and trust within their team. We are a high-ownership team where individual contributions are visible and impactful.
- 8+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
- 3+ years of distributed systems experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience building complex software systems that have been successfully delivered to customers, or experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- Experience building and operating high-availability services in production with demonstrated ownership of operational health
- Experience in payments or e-commerce
- Experience in Database like NoSQL, or experience in technical support and experience with automation and any version control tools
- Experience as a mentor, tech lead or leading an engineering team
- Experience with international expansion: regulatory compliance, local payment methods, market-specific configuration at scale
- Familiarity with caching strategies, traffic analysis, and capacity planning for high-TPS services
- Hands-on experience using AI/GenAI tools to accelerate engineering workflows while maintaining quality standards
- Track record of identifying and driving improvements to operational health, testing practices, or development processes without explicit direction
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