Senior KYC Operations Analyst

The role of the Know Your Customer (KYC) Client Executive (CE) is to support Services, Markets and Banking (SMB) product partners and their clients in the KYC journey.

Team/Role Overview

We are looking for an experienced Senior KYC Operations Analyst to support client onboarding and periodic reviews, ensuring compliance with AML/KYC regulations and internal policies. The role requires close collaboration with clients and internal stakeholders to deliver high-quality KYC reviews and manage risk effectively
What you will do:

• Perform KYC reviews for new and existing clients, including onboarding, periodic reviews, and remediation activities.

  
  
  

• Review and validate client documentation in line with AML/KYC, regulatory, and internal requirements.

  
  
  

• Act as a key contact for clients and stakeholders on KYC-related matters.

  
  
  

• Ensure KYC cases are completed accurately and within agreed timelines.

  
  
  

• Conduct quality reviews of KYC cases and provide guidance to junior team members.

  
  
  

• Identify and escalate compliance or operational risks where appropriate.

  
  
  

• Support process improvement initiatives and operational change projects.

  
  
  

• Maintain accurate records and ensure audit readiness at all times.

  
  
  

• Meet productivity and quality targets while working independently with limited supervision.

  
  
  

What we will need from you:

• Bachelor's degree in Business, Finance, Economics, Law, or a related field.

  
  
  

• 2–5 years of experience in KYC, AML, Client Onboarding, Compliance, or Financial Crime Operations.

  
  
  

• Experience in banking or financial services is preferred.

  
  
  

• Strong knowledge of AML/KYC and Customer Due Diligence requirements.

  
  
  

• Excellent analytical and problem-solving skills.

  
  
  

• Strong stakeholder management and communication skills.

  
  
  

• Fluency in English, Russian and/or Kazakh language is essential

  
  
  

• Ability to manage multiple priorities and work to tight deadlines.

  
  
  

• High level of ownership, accountability, and attention to detail.

  
  
  

• Ability to work effectively across teams, regions, and time zones.

  
  
  

What we can offer you:

By joining Citi Kazakhstan, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. 

Discover more HERE.

• Competitive salary

  
  
  

• Advanced social package: voluntary medical insurance (with dentistry and ability to insure relatives), life and accidental insurance, additional annual leave days, additional sick leave compensation, lunch allowance, fitness membership etc.

  
  
  

• Corporate trainings sessions for personal growth.

  
  
  

• Open and transparent communication at all levels and equal opportunities for all employees. 

  
  
  

• We foster a culture of meritocracy and diversity; we value and expect respect for others; opportunities to develop are widely available to all.

  
  
  

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

​Citibank is a proud employer to some of the best industry professionals giving you the opportunity to learn from the best and bring your ideas to the table.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-NS10

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Job Family Group: Operations - Services

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Job Family:Business KYC

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Time Type:Full time

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Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi’s EEO Policy Statement and the Know Your Rights poster.