Retail Manager

We are looking for individuals with a strong passion for inspiring and leading dynamic team to achieve success in a highly competitive Fragrance and Beauty business environment. As our Retail Manager, you will be the key driver for managing CHANEL image and retail business for Malaysia.

You will play a critical role in formulating the strategic planning of retail operations, development of territory by partnering with area retail managers, counters/ boutiques, the retail network, and the corporate team to ensure consistent standards and objectives. Coaching and developing our Area Sales Managers and stakeholders to achieve planned goals on sales, client experience and loyalty as well as people development.

Leveraging your unique experiences, Chanel will enable you to…

• Translate the brand vision, strategies, and business challenges into meaningful sales execution plans

  
  

• Driving success and market leadership in a highly competitive business environment

  
  

• Lead team to achieve overall sales goals and individual KPIs

  
  

• Optimize operations, processes, and governance to facilitate in-store activities, efficiency, manpower planning and client experience

  
  

• Partner with relevant stakeholders and accountable for sales trends, consumer behaviors and in-store opportunities

  
  

You are energized by…

• Driving success and market leadership in a highly competitive business environment

  
  

• Being in dynamic and enterprising environment

  
  

• Coaching and developing team on professional development and sales productivity

  
  

• Being a CHANEL ambassador by ensuring brand image, service and client experience in store

  
  

What you can bring to the team…

• Excellent leadership skills to drive execution, collaboration, partnership, and client experience

  
  

• High sense of curiosity, agility, self-motivation, and continuous learning spirit

  
  

• Technology savviness and digital trend awareness

  
  

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL