Senior GTM Systems Manager

Karat is transforming organizations around the world. We provide a powerful system for technical leaders at companies like PayPal, Atlassian, and Citi who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead. At the core of Karat’s system are live, expert-led interviews, analytics designed to give leaders maximum visibility, and the most robust interview performance dataset in the world.

Our Revenue Enablement team is committed to creating and executing strategies to help achieve revenue goals and deliver the highest quality experience for our customers. We build and execute the engine that connects all teams in GTM.

As a Senior GTM Engineer you will own the architecture and evolution of Karat's Go-To-Market technology stack. Working across Marketing, Sales, Customer Success, and interview operations, you will design the systems, automations, and operational processes that power how Karat acquires and retains customers. You will serve as the primary architect for Salesforce and related GTM tools, and the internal expert on how AI and automation can improve how our revenue teams operate.

• Own the end-to-end architecture of our GTM technology stack, from lead generation through implementation and expansion.
• Design and optimize workflows across the full customer lifecycle; serve as the primary architect for Salesforce and related GTM systems.
• Establish scalable system governance, data standards, and integration frameworks across GTM tools.
• Identify and implement AI-powered automations that reduce manual work and improve efficiency across revenue operations.
• Design scalable operational processes across Marketing, Sales, Customer Success, and interview operations, including lead management, routing, pipeline management, and forecasting.
• Build reporting frameworks and dashboards that support executive decision-making, funnel analysis, and capacity planning.
• Translate complex operational data into clear, actionable recommendations for business leaders.
• Continuously evaluate emerging technologies for their potential to create operational scale and competitive advantage.

• 5+ years in Revenue Operations, Sales Operations, Marketing Operations, Business Systems, or a related discipline
• Deep expertise with Salesforce and modern GTM tools; strong experience designing and managing complex GTM technology ecosystems
• Proven ability to build workflows, automations, and integrations at scale in a high-growth B2B SaaS environment
• Experience supporting both sales and post-sale organizations across the full customer lifecycle
• Strong analytical and problem-solving skills; comfortable translating data into operational recommendations
• Experience leveraging AI to improve business operations and decision-making
• Ability to operate independently and drive work forward in an ambiguous, fast-moving environment

By applying for a position, you consent to the processing of your personal data in accordance with Karat’s Employee and Contractor Privacy Notice found here.

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat.

We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply.

If you have a disability or special need that requires accommodation, please let us know at [email protected].