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Core Competencies

Quality Management Systems

      •     ISO 9001:2015, ISO 14001, and OHSAS 18001 implementation and maintenance

      •     Statistical Process Control (SPC) and Quality Control techniques

Technical Expertise

      •     Manufacturing quality processes and inspection protocols

      •     Supplier quality management and vendor auditing

      •     Product certification and regulatory compliance

      •     Risk assessment and failure mode analysis (FMEA)

Leadership & Management

      •     Team leadership and cross-functional collaboration

      •     Quality training program development and delivery

      •     Performance metrics development and KPI management

      •     Customer complaint resolution and corrective action implementation

      •     Budget management and resource allocation

Key Achievements

      •     Quality System Implementation: Successfully led ISO 9001:2015 certification process,

      •     Defect Reduction: Implemented comprehensive quality control

      •     Cost Optimization

      •     Quality Compliance

      •     Team Development: Trained and certified  employees in quality standards and continuous improvement methodologies

Professional Experience Highlights

Quality Management

      •     Expertise in managing quality

      •     Proven ability to work with international teams and adapt global quality standards to local operations

Regulatory Compliance

      •     Deep knowledge of Moroccan industrial regulations

      •     Experience with product certification processes and regulatory body interactions

      •     Skilled in preparing documentation for compliance audits and certifications

Continuous Improvement

      •     Led multiple Kaizen events resulting in measurable process improvements

      •     Developed quality metrics dashboards for real-time performance monitoring

Language Skills

      •     Arabic: Native proficiency

      •     French: Professional proficiency

      •     English: Professional proficiency

Education & Certifications

      •     Bachelor’s/Master’s degree in Mechanical Engineering, Industrial Engineering, or Quality Management

      •     ISO 9001:2015 Lead Auditor Certification

      •     Six Sigma Green Belt/Black Belt Certification

      •     Lean Manufacturing Certification

Technical Skills

      •     Quality management software (SAP QM, Minitab, JMP)

      •     Statistical analysis and data visualization tool

      •     Microsoft Office Suite and project management tools

      •     Database management and reporting

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].

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