Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) to make and receive payments conveniently and borderlessly.

The Role

The team seeks a customer-focused, passionate, and committed Quality Assurance Engineer who will strive for quality and excellence in the company’s products as we grow and expand across Africa and beyond. As a Quality Assurance Engineer, your primary responsibilities will be bug detection, user satisfaction, design, and executing tests in a fast-paced environment while maintaining the product's quality and assisting other team members where applicable.

What Your Day-to-Day Activities Will Be:

• Test Strategy, Planning  Execution:

• Drive the execution of test strategies, including manual and automated testing. Performance testing is a plus.
• Identify and implement appropriate testing tools and frameworks in collaboration with QA leads to enhance testing efficiency and effectiveness.
• Work closely with product managers and engineering leads to review requirements, and develop detailed test scenarios and test cases.
• Ensure thorough test coverage by tracking key quality metrics.
• Collaborate with other QA members on the team to maintain test plans, test cases, and test scripts for your product.
• Create and maintain QA documentation.
• Identify and mitigate risks related to product quality and testing processes.

• Bug Reporting and Tracking:

• When a product does not perform within specifications or user experience, identify, recreate, and log defects on JIRA while recommending possible solutions and improvements.
• Conduct root cause analysis of defects to identify improvements and prevent recurrence.
• Verify fixes and perform regression testing to ensure that resolved issues do not reoccur.

• Automation and Tooling:

• Work with other senior QA engineers and managers to design, develop, and maintain automated test scripts and frameworks to increase test coverage and reduce manual testing effort.
• Integrate automated tests into continuous integration/continuous deployment (CI/CD) pipelines.

• Collaboration and Communication:

• Work closely with product owners, developers, and other stakeholders to understand requirements and provide QA input during the design and development phases.
• Participate in sprint planning, backlog grooming, and other Agile ceremonies to represent QA interests.
• Communicate QA status, progress, and risks to project stakeholders and team leads.

• Mentorship and Team Development (With Guidance):

• Collaborate with product management, development, and operations teams to ensure seamless integration of QA activities into the software development lifecycle (SDLC).
• Guide the team's QA members in designing, developing, and executing comprehensive test plans and test cases.
• Provide technical guidance and mentorship to junior and mid-level QA engineers and foster a culture of continuous learning and improvement.
• Conduct reviews to ensure adherence to best practices and standards.
• Lead training sessions and knowledge-sharing activities to enhance the skill set of the other team members.
• Advocate for QA metrics to measure and improve product quality and testing performance.

• Continuous Learning and Improvement:

• Stay up-to-date with software testing and quality assurance industry trends, tools, and best practices.
• Participate in knowledge sharing with other QA team members.
• Always seek feedback and opportunities for professional growth and development.
• Identify opportunities for process improvements and drive initiatives to enhance QA efficiency and effectiveness.

• General:

• Perform any other duties that may be required. (e.g May assist in recruitment)
• You should be comfortable working on multiple projects simultaneously and in a fast-paced environment.
• Ensure personal information of customers, employees, and other individuals the company conducts business with is processed and protected in line with applicable data privacy policies, privacy laws, and global best practices.

Required competency and skillset to be a Waver:

• Proven work experience in software testing (4-6 years). Preferably in the Fintech space.
• Deep understanding of software development lifecycle (SDLC) and testing methodologies.
• Extensive experience in API testing (Manual and automation).
• Have hands-on working experience and a firm hold in Java programming language.
• Experience with Java-based automation frameworks such as JUnit, TestNG, Selenium WebDriver, and Rest-Assured.
• Experience with Agile development methodologies 
• Experience with performance testing tools is a plus.
• Experience with Playwright is a plus.
• Solid understanding of CI/CD pipelines and experience with tools like Git.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and clearly articulate to stakeholders.
• Ability to mentor and develop junior and mid-level QA engineers.
• Certification in quality assurance (e.g., ISTQB) is a plus.
• Experience with bug tracking and test management tools (Preferably JIRA)
• Good research skills.
• Self-motivated and willing to learn.

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