Introduction:

The Aga Khan University was found in 1983 as Pakistan’s first private university; Aga Khan University is a not-for-profit institution and an agency of the Aga Khan Development Network. Starting in 2000, the University expanded to Kenya, Tanzania, Uganda, United Kingdom and Afghanistan. AKU began life as a health-sciences university.  

The Aga Khan University Examination Board (AKU-EB) is the first private-sector university-led trans-provincial Board (awarding body) in Pakistan established through the Ordinance of the Government of Pakistan. The Board offers high-quality examinations for Secondary School (grades 9th and 10th - SSC) and Higher Secondary School (grades 11th and 12th - HSSC/ FSC) qualifications for public and private schools across Pakistan. The Board also offers a Middle School Programme (MSP) for grades 6th–8th students and its registered schools engage a globally accepted approach, Project-Based Learning (PBL) to implement the MSP. PBL is considered as a foundation of the AKU-EB MSP, helping schools foster a sense of purpose and leadership in young learners.

At the heart of AKU-EB’s mission is to shift teaching and learning away from rote learning and move towards higher order thinking, preparing students for higher education and lifelong learning. The Board is evaluated internationally for implementing global best practices, making AKU-EB qualifications credible and recognized globally.

AKU is an equal opportunity employer and is committed to safeguarding and aims to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between all faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Aga Khan University invites applications for the position Associate (Admin) in the Examination Board.

Responsibilities:

You will be responsible to:

• coordinate and manage daily data operations related to MSP and PSP activities with schools
• supervise and maintain data entry processes in Microsoft Excel ensuring accuracy and completeness
• coordinate with schools for payment-related transactions and maintain proper incoming and outgoing records
• ensure accurate documentation of all school fee collection and settlement activities
• prepare and update daily, weekly, and monthly operational reports
• reconcile school payment records and resolve any discrepancies in a timely manner
• maintain and regularly update school and transaction databases
• develop and maintain SOPs for data management and reporting processes
• generate interactive dashboards and reports using Microsoft Power BI
• use Excel and Power BI tools (Power Query, charts, DAX basics) for data analysis and reporting
• coordinate with internal teams and schools for transaction verification and issue resolution
• monitor payment processing activities related to schools and ensure compliance with procedures
• maintain records of settlements, refunds, and adjustments
• assist in preparing operational and analytical reports for management review
• ensure confidentiality, security, and integrity of all school-related financial data
• conduct regular data audits and ensure compliance with defined procedures
• provide support in school onboarding and setup of payment systems
• maintain proper filing and documentation of all operational records
• work under pressure and manage multiple deadlines efficiently

Requirements:

You should have:

• minimum Bachelor’s Preferably Master's degree
• at least 2-3 years of experience in educational or examinational set up
• strong IT skills with excellent working knowledge of MS Office applications, especially Advanced MS Excel 
• strong communication skills in English and Urdu (both oral and written) 
• strong customer service orientation with a focus on client satisfaction 
• flexibility, negotiation, and effective time management skills 
• ability to work collaboratively in teams with a high level of motivation 
• ability to understand and contribute to AKU-EB’s vision 
• ability to represent the Examination Board professionally to schools

Comprehensive employment reference checks will be conducted.

*Only shortlisted candidates will be contacted.