Take a lead role in acquiring, managing, and retaining meaningful relationships that deliver outstanding experience to our customers.

Job Summary 

As a Know Your Customer ( KYC ) Analyst in Wholesale Know Your Customer Operations, you will be responsible to review the records completed by production team to ensure all client Know Your Customer records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence You will assist in end to end operations review and the client-facing team. You will perform a research to ensure a client’s KYC profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate lines of business.

Job responsibilities

• Review and analyze confidential client data in line with KYC requirements.
• Identify discrepancies in KYC records and communicate necessary amendments.
• Escalate AML red flags to compliance when necessary.
• Ensure reviews are completed within deadlines and meet quality standards.
• Maintain confidentiality and provide excellent customer service.
• Handle and maintain confidential client documentation.
• Collaborate with various teams to resolve outstanding alignment items.
• Participate in migration/remediation projects and draft risk summaries.

Required Qualifications, Capabilities, and skills

• Bachelor’s or Graduate Degree.
• Essential knowledge of KYC with 6 years of relevant experience (experience in Audit, Control, Risk, AML, or Research is also applicable).
• Strong research, analytical, and comprehension skills with the ability to handle large data sets.
• Client-focused with excellent customer engagement skills.
• Experience in adhering to controls and compliance standards.
• Self-motivated and committed to working with data, resolving issues, and achieving success in a team environment.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.