CRM Support Analyst

About the job 

Join our Team - Your career journey starts here – not just a job, but a future. 

Our Potential Opportunity  

We are looking for a detail-oriented and proactive CRM Support Analyst to join our team. This role is ideal for candidates with 1–2 years of experience who are interested in CRM systems, sales operations, and data management. You will support the day-to-day use of HubSpot CRM, assist users across different departments, maintain accurate CRM data, and help generate reports and dashboards for the sales team.

What You’ll Lead and Deliver:

• Provide day-to-day support to HubSpot CRM users.
• Assist users with contacts, companies, deals, and basic CRM activities.
• Maintain accurate and up-to-date CRM records.
• Monitor data quality and follow up on missing or incorrect information.
• Support the sales team in maintaining an updated sales pipeline.
• Prepare and maintain CRM reports and dashboards.
• Assist in testing new CRM features and process improvements.
• Document CRM procedures and user guides.
• Coordinate with Sales, Marketing, Finance, and other teams to ensure smooth CRM operations.
• Support lead management and basic CRM reporting activities.