Sign Language Expert – Call Center, Operations Group

Qualification:

• Minimum Bachelor’s degree from an HEC recognized University
• Qualification in Islamic Finance will be an added advantage.
• Certification or proficiency in Pakistan Sign Language (PSL) or equivalent will be preferred

Experience:

• Fresh graduates are encouraged to apply. 
• Candidates with relevant experience in sign language interpretation will be preferred. 
• Preference will also be given to candidates having prior experience working with Persons with Disabilities (PWDs), NGOs, educational institutions, or accessibility-related initiatives.

Job Description:

• Acting as a communication bridge between hearing-impaired customers and branch staff through sign language interpretation. 
• Providing real-time support to branches when serving hearing-impaired customers, ensuring a seamless banking experience. 
• Facilitating internal communication by assisting hearing-impaired employees in interactions with colleagues, supervisors, and line managers. 
• Supporting the understanding of tasks, instructions, and workplace discussions through effective interpretation. 
• Delivering excellent customer service support while engaged in regular call center operations. 
• Handling customer queries, requests, and complaints in line with call center standards during non-interpretation hours. 
• Coordinating effectively with the branch network and Head Office departments.

Skills Required:

• Proficiency in Pakistan Sign Language (PSL)
• Strong communication and interpersonal skills
• Empathy and sensitivity towards persons with hearing impairment
• Problem-solving and coordination skills

Location:

Meezan Bank - Head Office 

Last Date to apply: 

July 15th, 2026