Compliance Manager

Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

The Compliance Manager will be responsible for leading the execution, administration, and continuous improvement of the organization’s corporate compliance program. This role ensures the company operates ethically and in full adherence to evolving laws, regulations, industry standards, and internal policies. The ideal candidate is a seasoned compliance professional with 8–10 years of experience who can independently identify compliance risks, manage key compliance processes, and drive initiatives under the general direction of VP Legal Affairs & GRC. 

Key Responsibilities

I. Program Strategy and Administration

• Compliance Program Leadership: Oversee the implementation, scaling, and daily administration of the corporate compliance program framework.
• Governance & Ethics: Analyze regulatory data and draft comprehensive reports/presentation materials to advise senior leadership on best practices, ethical standards, and applicable laws.
• Process Optimization: Lead the comprehensive assessment of compliance policies, processes, and systems; design and execute solutions to streamline operations and increase efficiency across the organization.

II. Monitoring, Audits, and Compliance Management

• Regulatory Intelligence & Reporting: Actively monitor, interpret, and report on shifts in relevant laws, regulations, and corporate governance standards to ensure proactive organizational compliance.
• Corrective Action Management: Partner directly with department heads to develop, implement, and rigorously track robust corrective action plans, ensuring timely and effective resolution of compliance gaps.
• Third-Party Compliance  Management (TPRM): Manage the end-to-end third-party compliance lifecycle, including overseeing due diligence checks, auditing third-party vendors/suppliers, and mitigating partner-associated risks.
• Systems & Product Compliance: Lead compliance assessments for internal policies, product offerings, services, and core IT systems, ensuring end-to-end documentation and control validation.

III. Policy, Training, and Communication

• Policy Architecture & Maintenance: Own the drafting, revision, and lifecycle management of company-wide compliance policies and procedures, ensuring strict version control and organization-wide accessibility.
• Training & Awareness Programs: Design, develop, and deliver mandatory compliance training programs to foster a robust culture of ethics and regulatory awareness across all business units.
• Strategic Stakeholder Communication: Formulate and execute internal communication strategies to ensure all stakeholders are aligned on policy updates and changing regulatory requirements.

IV. Investigations and Regulatory Engagement

• Whistleblower & Ethics Hotline Oversight: Manage the administration of the ethics/whistleblower program, ensuring secure data logging, tracking, triage, and coordination of initial case assessments.
• Compliance Investigations: Lead sensitive internal investigations into potential policy or regulatory violations by gathering evidence, conducting interviews, analyzing findings, and authoring final investigative reports.
• Regulatory Liaison & Coordination: Direct the preparation of formal documentation and coordinate cross-functional inputs to ensure timely, accurate responses to regulatory inquiries and mandatory filings.

• 8–10 years of progressive experience in corporate compliance, Compliance- risk management, internal audit, or legal operations.
• Bachelor’s degree in Business, Law, or a related field (Master’s or professional certifications is a major plus).
• Demonstrated experience leading projects independently and partnering with cross-functional department heads.
• Strong analytical skills with a proven track record of interpreting complex regulations and transforming them into actionable corporate policies.