Product Manager - Bancassurance

About ENBD 

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.

Job Overview: 

As a Product Manager - Bancassurance at Emirates NBD, your role is required to provide necessary support in launch, setting up and maintenance of process relating to the Bancassurance products. 

Key Responsibilities: 

• Manage overall Insurance P&L by establishing close working relationships with stakeholders to deliver revenue and profit targets by driving insurance products activities across channels and segments. 

• Support in the execution of Banca Business Plan across all insurance activities, with special emphasis on digital initiatives in alignment with Insurance Partners and the Group strategy.

  
  

• Leverage technology to streamline and enhance product offering and improve efficiency.

  
  

• Work closely with cross functional teams to implement digital solutions. 

  
  
• Promote digital solutions to improve customer experience. 
• Assist in the planning and execution of new product launches including operational set up, marketing, sales training etc. 
• Initiate, develop, maintain, and update processes for new product basis changing business needs and as per internal guidelines.
• Coordinate with GOPS/Wealth Ops/IT in developing new or enhanced processes required for new products/ existing products & digital initiatives. 

• Collaborate with Business to understand their requirements and deliver Process support to simplify existing processes. 

  
  

• Proactively identify areas of improvement in processes and operational systems and streamline the same to enable ease of functioning.

  
  
• Monitor processes to ensure that they are complaint with guidelines laid down by the Regulator and Bank’s internal policies and procedures.
• Manage monthly reporting of Bancassurance financials, track performance of products and channels to achieve strategic objectives.
• Provide support and insight in handling and investigating customer complaints received from GCE / Wealth ops / Segments.
• Maintain and provide inputs for updating ops risks database, basis learnings from day-to-day activities management. 
• Always ensure Regulatory compliance by working closely with Bank’s internal Compliance units so that products and services are compliant with established rules and regulations. 

• Effective communication on business plans, goals and updates with internal and external teams

  
  

  Skills and Experience:

  
  

• Experience in a similar role, preferably within a Private/Personal banking or division of a reputed Financial Institution

  
  

• Certifications in Investments /Insurance preferred 

  
  

• Digital Project experience preferred

  
  

• Knowledge of Investment and insurance products 

  
  

• Well versed with MS Excel, MS Word and MS Power Point. 

  
  

There’s never been a better time to join Emirates NBD. 

We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.

At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.