Senior Quality Assurance Engineer

At Emirates, we believe in connecting the world, to and through our global hub in Dubai, and in constantly innovating to ensure our customers 'Fly Better'.

Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world's largest international airline and become a vital part of our cutting-edge information and technology team as a Senior Quality Assurance Engineer.

As a Senior Quality Assurance Engineer, you will join our Quality Engineering team, where quality lies at the heart of how we operate. We value diverse perspectives, backgrounds and ways of thinking, and we are building a team of quality engineers who assure the operationally critical systems that keep Emirates running — from real-time operational decision-making to the security platforms that protect our people, aircraft and infrastructure.

We are looking for professionals who judge quality by operational reality, not by test counts. You will think like the end user and the operation, question assumptions early, and challenge whether a system can be trusted on the day it matters — under real load, degraded dependencies, and disruption. Strong hands-on experience building automated API and UI tests is essential, alongside a genuine grasp of non-functional quality: performance, resilience, failover and observability.

Our engineering teams use a modern suite of testing tools and methodologies, with CI/CD pipelines and DevSecOps practices embedded throughout. You will work across in-house and vendor-delivered solutions, holding both to Emirates' quality standards rather than accepting completion claims as evidence of readiness.

If you are passionate about shaping the future of quality engineering and helping deliver resilient, predictable operations with no surprises on the day, we invite you to apply and help build world-class operational systems.

In this role, you will:

• Work closely with architects, software engineers and product owners to translate complex functional and non-functional requirements, and provide early feedback on risks in design and delivery.
• Own a concise test strategy for your initiative, covering functional, automation, non-functional and environment/data needs, aligned to the wider Test Like Ops approach.
• Prioritise testing by business impact and operational risk, focusing effort on the user journeys and failure paths that hurt the operation most.
• Build, maintain and adapt automation frameworks and harnesses, integrated into CI/CD for fast, reliable feedback.
• Push for production-like environments and realistic test data — including service virtualisation or stubbing where dependencies are unstable or vendor-controlled.
• Hold vendor-delivered solutions to defined entry/exit and acceptance criteria, demanding operationally meaningful evidence of readiness.
• Feed production incidents back into test design and regression so the same failures don't recur.
• Liaise with other release train teams to manage testing of cross-dependencies, and ensure test tools and metrics feed program and enterprise dashboards accurately.

To be considered for the role, you must meet the requirements below:

• Information Technology Degree or Honours or equivalent Degree in a relevant field such as Computer Science, Computational Mathematics, Computer Engineering, or Software Engineering.
• 5+ years in quality engineering, including recent experience assuring operationally critical or 24/7 systems where downtime carries real business impact.
• Experience in Software Quality Engineering or equivalent, looking after multiple products or an end-to-end initiative.
• Extensive hands-on experience developing UI and API automation frameworks, proficient in at least two languages (e.g. Java, Python, JavaScript) with strong coding practices.
• Practical experience with automation tooling (e.g. Selenium/WebDriver, Cucumber/Gherkin, JUnit/TestNG) and CI/CD tools (Jenkins, GitLab, Azure DevOps or equivalent).
• Demonstrable non-functional testing depth — performance, resilience, failover/recovery and observability — treated as part of release confidence.
• Strong expertise in risk-based, context-driven and exploratory testing, using recognised heuristics.
• Experience delivering within a SAFe / Agile Release Train or equivalent PI-cadenced model.
• Experience assuring vendor-delivered solutions against measurable acceptance criteria.
• Desirable: exposure to security or compliance-driven environments (access control, surveillance, identity/integration platforms); test data management (synthetic generation/masking); production-like environment setup; and practical use of AI in QE.

Leadership Role: No

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it's like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers