Microsoft Dynamics 365 CRM Developer Analyst

As a Dynamics 365 CRM Engineer at Accenture, you will be responsible for developing and customizing Microsoft Dynamics 365 Customer Engagement (CE) solutions and Power Platform components to meet client requirements. You will implement technical designs, extend platform capabilities, and deliver high-quality solutions aligned with Microsoft best practices. This role requires a strong technical background, attention to detail, and the ability to work collaboratively in a fast-paced environment.
Key Responsibilities1. Application Development

• Configure and customize Dynamics 365 CE modules, including Sales, Customer Service, Field Service, and Marketing.
• Develop Plugins, Custom Workflow Activities, and Custom APIs using C#/.NET and XRM SDK.
• Implement client-side scripting with JavaScript/TypeScript for form logic and UI enhancements.
• Build advanced UI scenarios using PowerApps Component Framework (PCF) controls.

2. Power Platform Development

• Design and develop Model-Driven and Canvas Apps to meet business requirements.
• Automate business processes using Power Automate.
• Work with Dataverse for entity modeling, relationships, business rules, and security roles.

3. Integration & Data Management

• Develop integrations using REST APIs, OData, and Dataverse Web API.
• Collaborate on data migration activities, including ETL processes, data mapping, and validation.

4. Quality & Governance

• Adhere to coding standards and participate in code reviews to ensure high-quality deliverables.
• Ensure compliance with security, data governance, and performance guidelines.
• Support Application Lifecycle Management (ALM) practices, including solution layering, versioning, and deployment via Azure DevOps pipelines.

5. Collaboration

• Work closely with Technical Leads, Functional Consultants, and QA teams to ensure seamless delivery.
• Actively participate in agile ceremonies, including sprint planning, backlog refinement, and daily stand-ups.