Job description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Basis Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system environments to maintain stability and support business continuity through timely resolution of technical challenges.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and performance of business applications.
- Document and communicate findings and resolutions clearly to stakeholders to enhance knowledge sharing.
- Assist in the development and implementation of process improvements to increase system reliability and efficiency.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Basis Administration.
- Strong knowledge of system monitoring and troubleshooting techniques within SAP environments.
- Experience in managing system performance, patching, and upgrades to maintain optimal operation.
- Familiarity with database administration and backup strategies related to SAP systems.
- Ability to analyze logs and system alerts to diagnose and resolve technical issues effectively.
- Understanding of transport management and system landscape configuration in SAP.
Additional Information:
- The candidate should have minimum 3 years of experience in SAP Basis Administration.
- This position is based at our Mumbai office.
- A 15 years full time education is required.
This job post has been translated by AI and may contain minor differences or errors.
