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At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
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Job Description:
Effectively manage and process complaints and Vigilance reports , which includes performing daily tasks associated with process including collaborating with internal stakeholders.
Collecting necessary complaint.
Performing follow up with the customer (written)
Determining reportability of complaints
Creating associate Regulatory reports (eg; MDRs) per regulations
Evaluating complaints for need to investigate and coordinating sample retrieval
Responding to customer complaints (written)
Timely closure of complaints, as per procedure.
Effectively manage workflow, identifying issues
Participate in continuous improvement, efforts and projects, as assigned
Education:
Bachelor’s degree or equivalent education required
Required skills:
Good Communication Skills in English (written and verbal)
Capable of working in highly-regulated environment
Proficient with basics in MS -OFFICE
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
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