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Assistant Manager - Front Office

11 days ago 2026/10/30
Other Business Support Services
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Job description

Role: Supports the Front Office Manager in overseeing reception, guest services, and daily operations.


Key Duties:


  • Supervise front desk staff and ensure smooth check-in/check-out.
  • Handle guest queries, complaints, and escalations professionally.
  • Monitor reservations, room allocations, and billing accuracy.
  • Maintain service standards and coordinate with other departments.
  • Train and motivate team members for excellent guest experience.

Skills: Strong communication, leadership, problem-solving, customer service orientation.



Qualifications:

Qualifications - 


Hospitality degree/diploma, 3–5 years’ front office experience.


This job post has been translated by AI and may contain minor differences or errors.
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