Associate IT Communication

Company description Job Title: Associate L2 Location: Bangalore Publicis Re:Sources is at the core of Publicis Groupe, the world's largest communications company. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients. Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 6,000+ employees in over 55 countries. We provide technology solutions and business services, including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management, information security, and global mobility — supporting 110,000+ employees across the Publicis Groupe network. Our people are at the center of everything we do, bringing curiosity, collaboration, and a commitment to excellence to their work every day. Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at publicisresources.com Overview The IT Communications is responsible for supporting and executing communication initiatives that enable awareness, engagement, and adoption of enterprise technology programs across the organization. This role partners with technology teams, project stakeholders, and leaders to deliver high-quality communications for technology launches, digital transformation initiatives, platform enhancements, service updates, and employee-facing IT programs. The individual is expected to independently manage assigned communication activities while contributing to broader strategic communication initiatives. Responsibilities •Support the development and execution of communication plans for technology initiatives, system •Upgrades, digital workplace programs, and organizational change efforts. •Manage communication deliverables from planning through execution, ensuring adherence to timelines and stakeholder expectations. •Coordinate communication activities across multiple concurrent initiatives. •Create and edit engaging, audience-focused content including: •Translate technical information into clear, concise, and employee-friendly messaging. •Support communication campaigns for enterprise technology rollouts, platform migrations, softwarelaunches, and adoption initiatives. •Assist in developing communication assets, messaging frameworks, content calendars, and engagement activities. •Ensure communications are aligned with organizational branding and communication standards. •Publish and maintain content on internal communication channels, intranet platforms, and collaboration tools. •Perform periodic reviews to ensure content accuracy, relevance, and consistency. •Support governance activities related to technology communications. •Work closely with technology teams, project managers, service owners, and subject matter experts togather information and develop communication deliverables. •Build effective working relationships with stakeholders to understand communication needs and provide recommendations. •Participate in communication planning discussions and contribute ideas to enhance engagement. •Monitor communication performance metrics and engagement trends. •Gather feedback from stakeholders and end users to improve communication effectiveness. •Recommend enhancements to communication processes, channels, and content approaches. Qualifications •Bachelor's degree in Communications, Journalism, Marketing, Public Relations, Business, or a related discipline. •Approximately 3–5 years of experience in Internal Communications, IT Communications, Change •Communications, Employee Engagement, or Corporate Communications. •Strong writing, editing, and storytelling capabilities. •Experience supporting communication campaigns and managing multiple deliverables simultaneously. •Familiarity with Microsoft 365 tools, SharePoint, Teams, and presentation platforms. •Ability to collaborate effectively with both technical and non-technical stakeholders. •Exposure to technology programs, digital workplace initiatives, or enterprise IT environments is preferred.