Job description
Project Role : Custom Software Engineer
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Custom Software Engineer, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that the applications meet the required specifications and standards. You will engage in problem-solving activities, providing innovative solutions to enhance the functionality and performance of the applications. Additionally, you will oversee the implementation process, ensuring that all aspects of the project are executed efficiently and effectively, while maintaining open lines of communication with stakeholders to address any concerns or adjustments needed throughout the project lifecycle. Roles & Responsibilities: - Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor project progress and ensure adherence to timelines and quality standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Contact Center Implementation.
- Strong understanding of cloud-based solutions and architectures.
- Experience with application design and development methodologies.
- Familiarity with integration techniques for various communication platforms.
- Ability to troubleshoot and resolve technical issues effectively. Additional Information: - The candidate should have minimum 5 years of experience in Cloud Contact Center Implementation.
- This position is based at our Chennai office.
- A 15 years full time education is required.
This job post has been translated by AI and may contain minor differences or errors.
