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Delivery Operations Analyst

22 hours ago 2026/11/07
Other Business Support Services
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Job description

Skill required: Commercial Banking Operations - Core Banking
Designation: Delivery Operations Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management.
What are we looking for? • Attention to detail – Accurate review and verification of documents is crucial• Organizational Skills – Ability to manage multiple files and task simultaneously• Communication skills – Clear and effective communication with all parties involved in the loan process• Knowledge of mortgage industry – understanding of mortgage products, regulations and the overall loan process• Problem-Solving Skills - Ability to identify and resolve issues that may arise during the loan process•As part of the Lending Operations team, your role involves validating loan documents to ensure their accuracy and expiration before submitting them to the Underwriting queue.•• Experience on commercial loan quality control is an added advantage. • Overall understanding of commercial loan operations. • Lead and motivate a team of mortgage Processors to achieve individual and team targets.• Provide coaching, guidance, and training to team members to enhance their performance and professional development.• Foster a positive and collaborative team culture to ensure high morale and engagement.• Identifying and resolving any discrepancies or issues that arise during processing the loans• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Please note that this role may require you to work in US shift which operates between 06:00PM to 04:30AM IST• The decisions that you make impact your own work and are closely supervised• Preparing MIS reports as per the SLA defined with the client.
Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems• Your day to day interactions are with peers within Accenture• You are likely to have some interaction with clients and/or Accenture management• You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments• Decisions that are made by you impact your own work and may impact the work of others• In this role you would be an individual contributor and/or oversee a small work effort and/or team• Please note that this role may require you to work in rotational shifts
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