Job description
🎯 Key Responsibilities • Administration and configuration of PagerDuty including API based integration with other tools including Service Now, Grafana, Zoom etc.
• Design, implement, and maintain observability tools for logging, alerting, and monitoring including Grafana • Automate infrastructure provisioning and configuration using Terraform and Ansible.
• Build and manage CI/CD pipelines using Jenkins and GitLab • Ensure platform reliability and performance through proactive monitoring and incident response.
• Support compliance remediation and secure cloud configurations.
• Participate in a global 24/7 support model, including on-call rotations.
• Develop self-healing workflows and automate known issue remediation.
🧠 Required Skills & Experience • 8+ years in DevOps, cloud infrastructure, or systems engineering.
• Experience with Incident management and notification • Experience with observability and performance monitoring tools.
• Strong experience with Tomcat and Java Spring boot.
• Proficiency in Terraform, Ansible, Jenkins, GitLab CI.
• Expert-level query writing using PromQL (Prometheus), LogQL (Loki), SQL (PostgreSQL).
• Solid Linux administration and scripting skills (e.
g., Python). • Experience with Java and Angular • Familiarity with disaster recovery and compliance frameworks.
• Advanced-level Certifications in PagerDuty , AWS cloud are plus.
🎓 Qualifications • Bachelor’s degree in Computer Science, Engineering, or related field.
• Proven track record managing production-grade systems and automation pipelines.
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