Director, Shared Services

Job Description:

About Terex India

Terex India provides a hub of critical skills for various Terex Businesses including Environmental Services, Specialty Vehicles and Materials Processing and Corporate Services.   This includes expert services in Engineering, IT, manufacturing and commercial services.

A core part of the Terex strategy is to grow business in the India region, and also to have critical shared service expertise located centrally in India, aligned across the business and able to seamlessly flex and support the needs of our businesses and key functions.

It is anticipated that the team will double in size (due to both insourcing key services and growth of current business).

About the Position:

• Job Title:                     Director, Shared Services
• Reports to:                  Vice President and Managing Director, India Region, Materials Processing & Corporate Services
• Location:                     Bangalore, India

Position Overview

The Director of Shared Services will be responsible for ensuring that the Shared Services hub becomes a core Center of Excellence for Terex, delivering scalable, cost-effective, high- quality, flexible, responsive shared services. The team must closely collaborate with the functions and services they serve. This role is accountable for strategy, operational excellence, talent leadership and ensuring alignment with Terex priorities.

To be successful Director of Shared Services must ensure the current team continues to deliver to the current high standards, creates a plan on how to deliver to meet the needs of the Terex Strategic plans, support the core India leadership team to execute on the plan, and keep key stakeholders informed of progress.  

This role must also ensure alignment with the businesses & functions located in India but sitting outside the shared service hub.

Responsibilities

• Define and execute the Shared Services strategy aligned to business priorities
• Ensure the Shared Services teams see themselves and sell themselves as strategic enablers versus simply being a cost center.
• Identify opportunities to scale capabilities in Digital, Engineering, Analytics etc.
• Lead alignment, standardization, continuous improvement and reporting excellence initiatives.
• Provide leadership to functional heads in IT, Engineering and HR.
• Ensuring alignment across functions and with Corporate functions and businesses, quickly identifying potential issues, unnecessary complexities, and eliminating them.
• Establish strong governance and performance metrics, and ensure the shared service is easy and simple to do business with from a customer perspective.
• Ensure constant deliver of best-in-class services, using best-in-class processes, tools and service management frameworks.
• Optimize cost structures.
• Lead vendor management, outsourcing relationships and local technology partners.
• Partner with wider IT leadership on systems, automation and digital transformation activities.
• Enable scalable platforms (HRIS, Service Now etc)
• Drive adoption of automation & AI to increase productivity.
• Develop a high performing team with excellent leadership and succession.
• Ensure the culture values transparency, high performance, accountability, responsiveness and communication excellence
• Act as primary interface with global leadership teams.
• Ensure compliance with local regulations(India), global policies, establishing strong risk management and controls, and maintaining data security and privacy

Qualifications & Experience

Required

• 15–20+ years of experience in Shared Services / GBS / Global Operations leadership
• Proven leadership of large, multi-functional teams (300+ employees)
• Experience managing IT, HR and/or Engineering services in a global environment
• Strong track record in scaling offshore/global capability centers (preferably India-based)
• Demonstrated success in transformation, automation, and operational excellence

About Terex

Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction. Our diversified portfolio positions us in resilient, high-demand markets with strong long-term growth potential.

We design and manufacture advanced specialty vehicles—including fire, ambulance, and recreational vehicles—alongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment.

With a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific, Terex combines global reach with local expertise to capture opportunities worldwide. Our strategy is clear: exceed customer expectations, invest in innovation, leverage our diversified portfolio, and deliver consistent, profitable growth for our shareholders.

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

About Terex:

Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction. Our diversified portfolio positions us in resilient, high-demand markets with strong long-term growth potential.

We design and manufacture advanced specialty vehicles—including fire, ambulance, and recreational vehicles—alongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment.

With a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific, Terex combines global reach with local expertise to capture opportunities worldwide. Our strategy is clear: exceed customer expectations, invest in innovation, leverage our diversified portfolio, and deliver consistent, profitable growth for our shareholders.

For more information, please visit www.terex.com.

Additional Information:

We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact.  We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce.  Our culture is defined by our Terex Way Values – Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship.  Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members.  To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.  You can request reasonable accommodations by contacting the recruiting department (person or department) [email protected]. 

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.