Director, Transformation Program Management

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role Purpose
The role of the Project Manager is to assist with and, where required, to co-ordinate planning & execution of transformation projects according to strict deadlines and within budget. This includes coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. The Project Manager will be able to work independently or with the Program Managers through the project initiation process, help to oversee quality control throughout the project’s life cycle and formal closure and review for each project.

Key responsibilities include:

• • Engage with stakeholders companywide to understand and advise on their objectives and problems.
  • Support the delivery of benefits from transformational programs or projects, taking ownership from start to finish.
  • Build and maintain effective communications with key stakeholders, cross functional leaders and project team members.
  • Lead or support project activities, plans, and schedules associated with deliverables and milestones.
  • Manage the project execution to deliver tangible deliverables within businesses and support functions.
  • Support knowledge management efforts with clients and within the team.
  • Work with the relevant business area in helping to identify other areas of transformation opportunity within the same project or business area.
  • Utilize project management disciplines and where necessary provide input to improve the processes and documents within project management systems.
  • Preferably have previous experience in one or more relevant areas [e.g., Operating Model Design, Process Design & Optimization, Change Management & Communications].

The Candidate

The successful candidate will combine the ability to lead multiple teams/workstreams with project management skills and prior experience delivering the benefits of transformational change.

The candidate needs a demonstrable and highly commercial mind-set, strong financial acumen in addition to excellent listening and communication skills.  A logical, structured approach to problem solving and common sense are key.

Experience

• • Professional experience, ideally with a top-tier strategy consulting firm and/or with a firm with a well-established transformation agenda.
  • Direct experience of major international business transformation projects.
  • Excellent analytical and program management skills are essential.
  • Commercially and financially astute, comfortable with company P&L and, ideally, also balance sheet.
  • Diverse industry and functional backgrounds gained through consulting or elsewhere.
  • Understanding of or exposure to global real estate markets preferred but not essential.
  • Ability to effectively design, gain alignment and successfully execute significant transformation change initiatives from project start to finish.

Change/Leadership Skills

• • Leadership Skills: exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organisation.
  • Influencing and teamwork: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others.
  • Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to insure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
  • Analytical Skills: Has a structured approach to problem solving with a natural inclination for planning strategy and tactics. Drives to fix the ultimate root causes to drive sustainable change.
  • Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach.

Behavioural Competencies

• • Think Big -  Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
  • Drive Change -  Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
  • Helps others - Builds relationships, actively collaborates, helps others succeed.
  • Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
  • Business first -  Focuses on customers and clients, business/financial acumen, JLL first
  • Inspire - Inspire others, creates vision and strategy, energizes others

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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