Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

As a Field Service Rep, you are responsible for coordinating with customers in field issues, warranty complaints and resolutions. You will carry out and support site commissioning, service and repair jobs at customer sites.

Responsibilities:

• Hands-on experience in carrying out service, trouble shooting, repairs,

  
  

• commissioning of equipment in oil & gas sectors, refineries, power plants, watermarkets is required. Extensive traveling throughout the year is essential.

  
  

• Candidates should be energetic, proactive and highly customer centric. Proficiencyover different languages will be added advantage. Should be willing to travelextensively on short notice. Should be self-driven, hands-on in the field, lead the team from front.

  
  

• Carry out installation, commissioning activities of pumps at customer places and onsite repairs.

  
  

• Perform in-house and on-site repairs & service activities.

  
  

• Ensure customer expectations are met as per engineering standards.

  
  

• Provide technical help and training to Technicians and Fitters.

  
  

• Perform hands-on work to ensure pump repair jobs are as per requirement.

  
  

• Co-ordinate with internal and external customers effectively.

  
  

• Extensively travel for domestic jobs and overseas field service work on a continuous basis as required.

  
  

• Prepare comprehensive reports for the work performed at site.

  
  

• Should be able to use measuring instruments efficiently.

  
  

• Ensure works are completed as per customer requests on time and in most economical ways.

  
  

• Develop/Adopt new Techniques & procedures.

  
  

• Establish safe and proper work area. Respect and follow all the safety requirements.

  
  

• Self-starter, perform hands on in the field, lead the team from front, believe in the teamwork.

  
  

Requirements:

• DME (or) BE Mechanical Engineer with 6-8 years of experience in commissioning,repairs, service activities of industrial pumps, turbines, compressors, seals or anyother rotary equipment.

  
  

• Candidate with prior experience in service, commissioning, repair activities of pumps are preferred.

  
  

• Hands on good Experience in rotary machines (preferably centrifugal pumps) and knowledge of API engineered pumps.

  
  

• Experience in serving customers in oil & gas, power, water and other generalindustries.

  
  

• Should be ready to travel extensively.

  
  

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Req ID : R-19672

Job Family Group : Operations

Job Family : OP Field Service

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

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