Job description
One remote coordinator who becomes your front office — handling calls, scheduling, intake, referral and authorization coordination, and the day-to-day admin that currently lands on you — so your clinical hours stay clinical.
Job Responsibilities Patient communication Daytime inbound calls, messages, and patient questions Scheduling Managing the calendar across your therapists — cancellations, reschedules, new appointments, and mobile-visit logistics (home, gym, park, etc.
) Patient intake New-patient onboarding, demographics, and insurance information gathering Referral & authorization coordination Supporting referrals and prior authorizations across Tricare, Medicare, Medicaid, and Blue Cross Blue Shield — supplying onboarding information to your biller and helping track authorizations Ad hoc admin Documentation requests, disability letters, chasing down newly registered Medicare numbers, and tasks you forward by email or message Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
Embrace the Opportunities: Seize daily chances to learn, innovate, and excel.
Make a real impact in your field.
Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere.
Embrace challenges and reap stimulating rewards.
Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice.
Create your ideal work environment.
Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones.
Achieve a healthy work-life integration to perform at your best.
US healthcare admin / front-office experience Strong phone and written communication; comfortable owning a busy inbox and calendar Inbound patient calls and scheduling across multiple therapists — cancellations, reschedules, mobile-visit logistics New-patient intake — demographics and insurance information gathering Referral and prior-authorization coordination exposure: Tricare, Medicare, Medicaid, BCBS (works alongside the client's biller, not replacing billing) Ad hoc admin — documentation requests, disability letters, follow-ups HIPAA-aligned before Day 1 — MFA, PHI handling, role-based access Works inside the client's existing EHR and scheduling tools; hours set to client coverage needs (US daytime) Minimum Technical and Work Environment Requirements: Internet Connection: Primary internet connection with a minimum speed of 15 Mbps .
Backup internet connection with at least 10 Mbps .
Backup connection must be capable of supporting work during a power outage.
Primary Device: Desktop or laptop equipped with at least: Intel Core i5 (8th generation or newer) , Intel Core i3 (10th generation or newer) , AMD Ryzen 5 , or an equivalent processor.
A minimum of 8 GB RAM .
Backup Device: Must meet or exceed the performance of an Intel Core i3 processor.
Must be functional during power interruptions.
Peripherals and Workspace: A functioning webcam .
A noise-canceling USB headset .
A quiet, dedicated home office space .
A smartphone for communication and verification purposes.
This job post has been translated by AI and may contain minor differences or errors.
