Scrum Master -VOIS

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

We are seeking an experienced Scrum Master to facilitate and optimise Agile delivery processes while supporting business and operational governance. This role focuses on guiding teams in Agile Scrum practices, ensuring effective backlog prioritisation, managing capacity and demand, and supporting project governance activities, including SAFE Agile frameworks, financial tracking, and reporting.

• Facilitate and coordinate Agile Scrum ceremonies and delivery processes.
• Guide and coach teams on Agile Scrum principles and ensure adherence to best practices.
• Collaborate with Product Developers to prioritise and maintain the product backlog.
• Ensure teams operate collaboratively and efficiently to deliver high-quality outcomes.
• Support business management activities, including workforce, vendor, and capacity management.
• Contribute to SAFE Agile project management governance and processes.
• Track and monitor charge costs, resolve billing queries, and support financial adjustments.
• Analyse and present planned versus utilised capacity across Scrum teams.
• Perform demand forecasting and tracking to support delivery planning.
• Support annual planning cycles and budgeting activities.
• Coordinate software capitalisation and impairment processes.
• Maintain documentation and support audit requirements.
• Leverage data analytics to derive insights and support decision-making.

• A graduate in Computer Science or a related field.
• Experienced Scrum professional with a minimum of 4 years in a Scrum Master or similar role.
• Strong understanding of Agile Scrum principles, practices, and frameworks including SAFE.
• Proficient in tools such as Microsoft Excel, PowerPoint, Jira, Azure DevOps, or equivalent project management platforms.
• Experienced in capacity planning, demand forecasting, and financial tracking within delivery environments.
• Skilled in data analytics and reporting.
• Knowledgeable in Power Apps and Power BI.
• Effective communicator with strong interpersonal and stakeholder management skills.
• Analytical and solution-oriented, with the ability to address complex challenges.
• Able to work collaboratively within cross-functional teams in dynamic environments.
• Certified in Agile methodologies (e.g., CSM, PSM or equivalent).

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

• Opportunity to lead Agile delivery within a global organisation.
• Exposure to enterprise-scale project management and SAFE Agile frameworks.
• Involvement in strategic planning, forecasting, and financial governance activities.
• Collaborative environment with cross-functional stakeholders and teams.
• Continuous learning opportunities in Agile, analytics, and digital tools.

• Advanced Agile and SAFE framework implementation in complex environments.
• Capacity planning, demand forecasting, and financial governance in delivery programmes.
• Data-driven decision-making using analytics and reporting tools.
• Enhanced stakeholder communication and leadership capabilities.
• Practical experience with enterprise tools such as Power BI, Power Apps, and DevOps platforms.

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/
• You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2