SENIOR SOFTWARE TESTING LEAD - VOIS

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

We are seeking an experienced testing professional to lead quality engineering efforts for assigned services and applications. This role focuses on delivering high-quality test outcomes, ensuring adherence to SLAs/KPIs, and driving stakeholder collaboration. The individual will play a key role in shaping testing strategy, enabling service expansion initiatives, and optimising resources to deliver efficient and cost-effective outcomes.

Act as the primary testing subject matter expert for assigned applications within projects or programmes.
Define, review, and assure the quality of test strategies, scenarios, test cases, and regression scope.
Collaborate with development, architecture, product, and business teams to clarify requirements, scenarios, and acceptance criteria.
Support effort estimation, capacity planning, test environment readiness, deployment verification, and test data management.
Identify, assess, and communicate software quality risks aligned with business impact and project complexity.
Review test execution results, regression updates, and quality documentation, including audit-ready artefacts where needed.
Support defect management by addressing escalations, ensuring clarity in defect descriptions, and driving root cause analysis.
Contribute to quality approval processes by providing expert inputs for go-live decisions.
Coach and guide teams on testing practices, application knowledge, and critical business processes.
Ensure effective documentation and sharing of application knowledge across teams.
Drive continuous improvement in QA processes, identifying efficiency opportunities and promoting best practices.
Provide inputs on automation, non-functional testing, frameworks, and innovation initiatives.

An experienced testing professional with 10–14 years of expertise in quality engineering.
Knowledgeable in telecom domain practices and testing methodologies.
Skilled in stakeholder engagement, reporting, and collaborative team leadership.
Proficient in service delivery, process improvement, and delivering measurable value.
Experienced in Agile, SAFe, DevOps, and Waterfall delivery environments.
Educated in software engineering or a related technical discipline.
Demonstrates strong problem-solving ability, strategic thinking, and balanced decision-making.
Brings expertise across multiple technologies and domains with a focus on long-term solutions.

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

Opportunity to influence large-scale service quality and operational outcomes.
Exposure to global telecom environments and strategic transformation initiatives.
A collaborative ecosystem with cross-functional teams and senior stakeholders.
Ability to drive innovation in testing practices and frameworks.
Platform to enhance leadership capabilities in quality engineering and service delivery.

Advanced quality engineering strategies aligned with telecom services.
Strategic planning for testing within complex, multi-stakeholder environments.
Enhanced capability in risk management, release governance, and service optimisation.
Expertise in automation frameworks and non-functional testing approaches.
Leadership and coaching skills across globally distributed teams.

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. 

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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