Software Maintenance Engineer

About the Job

The Red Hat Sustaining Engineering team under Experience Engineering (XE) organization is looking for a Software Maintenance Engineer to help a new team aimed at improving the long-term product experience of our Red Hat OpenShift AI(RHOAI) customers. In this role, you will work closely with Product Engineering to deliver extended product maintenance work, including handling bugs and CVEs in extended life streams of Red Hat OpenShift AI. You'll be actively driving all aspects of Red Hat OpenShift maintenance for a subset of product components focused on software development that goes beyond the normal maintenance phase of Red Hat OpenShift AI minor releases. You will contribute to the patch review process, the development and execution of backports, test automation and test plans, and the creation of automation tools to improve the efficiency, flexibility, and quality of Red Hat’s patch delivery to customers. 

What you will do

• Backport CVE and bug fixes to stable release streams

  
  
  

• Develop, maintain, monitor execute tests and onboard automated tests into a continuous integration workflow

  
  
  

• Become responsible for our product quality, continuous integration and delivery, respond to security threats

  
  
  

• Work within the Red Hat OpenShift portfolio and assist the delivery of maintenance streams

  
  
  

• Collaborate with developer and QE counterparts and DevOps team across the globe to ensure the development and delivery of fixes meet the schedule requirements and high quality standards expected and required by Red Hat customers

  
  
  

• Diagnose the root cause of failures

  
  
  

What will you bring

• 2+ year of Hands on experience with at least one programming language between Python or Go

  
  
  

• Understanding of CI/CD practices and experience working with tools like Jenkins, GitHub Actions, GitLab CI, or similar.

  
  
  

• Experience in Kubernetes, OpenShift or other cloud-native technologies

  
  
  

• Ability to quickly learn and use new tools and technologies

  
  
  

• Good Problem solving and troubleshooting skills with Root Cause Analysis experience

  
  
  

• Ability to work independently in a fast-paced, ever-changing environment

  
  
  

• Excellent written and verbal communication skills

  
  
  

The following will be considered a plus:

• RHOAI - RedHat Openshift AI Product certification or basic understanding.

  
  
  

• Experience with public cloud services (AWS, GCE, Azure)

  
  
  

# LI-CS1

About Red Hat

Red Hat is the world’s leading provider of enterpriseopen source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.