Sr. TPM, Verification Services

The Verification Services team ensures that Amazon is a safe and trustworthy place to shop, and an amazing place to build a successful business selling products. We support this mission through providing a secure and accurate verification platform. Verification is becoming a critical component to protect our customers from bad actors and provide fast and secure registration and account management capabilities. We provide an end to end solution for identity verification and account lifecycle management for various Amazon businesses across globe (North America, Europe, Japan, China and more). Our customers include Mechanical Turk, Selling on Amazon, Amazon Pay, Amazon Flex etc. We continuously strive to scale our systems to serve millions of Amazon customers with high accuracy, least friction, in a highly secure manner to enable a safe and secure shopping experience for customers.
We're looking for a Technical Program Manager to lead large and complex initiatives that span the gamut of building next generation verification solutions that make verifications seamless and friction free, reduce cost and time to complete the process, and detect/prevent bad actors from operating on Amazon. We are looking for someone with a strong understanding of Product and software design, top-notch organization skills, and a keen appetite to learn and innovate!
- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
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