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Support Analyst, Sales & Research IT, Information Technology

4 days ago 2026/11/13 ·Application closes in 115 days
Other Business Support Services
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Job description

Key Areas of Responsibilities
  • Provide expert support for applications and infrastructure related to Sales & Research services.
  • Troubleshoot and resolve technical issues promptly.
  • Assist users with queries and troubleshoot application-related problems.
  • Maintain and enhance existing processes to improve efficiency.
  • Work within Linux and Windows server environments to ensure stability and performance.
  • Collaborate with teams to implement best practices and upgrades.
  • Document support procedures and solutions for future reference.
  • Monitor system performance and perform routine maintenance tasks.
Requirements
  • Bachelor or Master Degree or above in Computer Science, Software Engineering or IT related area
  • Minimum 2 years of relevant experience in Application Support;
  • Proven ability in application support using RDBMS and Linux.
  • In-depth understanding of linux commands and database.
  • Strong analytical and quantitative,  interpersonal, problem-solving, client serving,  multi-tasking skills
  • Able to work independently, attention to details, result-driven, self-motivated, self-starter, proactive mindset, enthusiastic and should be a good team player.
  •  Excellent command of / fluent in both spoken and written English.

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