Operations Analyst

Help Power Oracle's Employee Experience

Behind every new starter, every replacement laptop and every returned device is a well-managed operational process.

As an Operations Analyst within Oracle's Manufacturing & Distribution team, you'll play an important role in ensuring employees receive the technology they need, when they need it. From preparing new hire equipment and managing inventory to coordinating asset recovery and shipping, you'll help keep Oracle's global operations running efficiently.

Working alongside a small, collaborative team and our outsourced logistics partner, you'll manage the end-to-end lifecycle of IT hardware assets while delivering a high-quality internal customer experience. This is a role for someone who enjoys structured operational work, values accuracy and takes pride in getting the details right.

If you're organised, process-driven and enjoy working in an environment where precision matters, we'd love to hear from you.

What's in it for You

Joining Oracle means becoming part of one of the world's leading technology companies, where operational excellence plays a vital role in supporting thousands of employees.

In this role you'll have the opportunity to:

• Make a visible impact by supporting Oracle employees throughout the complete hardware lifecycle. 
• Join a collaborative Manufacturing & Distribution team where your contribution is recognised and valued. 
• Build expertise in enterprise-scale logistics, inventory management and hardware asset operations. 
• Work with experienced colleagues and specialist logistics partners across Oracle's global business. 
• Contribute to continuous improvement initiatives that enhance operational efficiency and service quality. 
• Develop valuable experience within a global technology organisation renowned for innovation and operational excellence. 

About the Team

Oracle's Manufacturing & Distribution (M&D) team is responsible for ensuring hardware assets are received, managed, distributed and recovered efficiently throughout their lifecycle.

The team works closely with internal stakeholders and trusted logistics partners to support employee onboarding, hardware replacements, asset returns and inventory management. Every process is designed to deliver an exceptional internal customer experience while maintaining high standards of accuracy, governance and operational control.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

What You'll Do

As an Operations Analyst, you'll take ownership of a broad range of operational activities including:

Hardware Asset Lifecycle Management

• Coordinate the receipt, storage, fulfilment and recovery of IT hardware assets. 
• Prepare equipment for new hires and process replacement hardware requests. 
• Manage returned assets and ensure they are processed accurately. 

Inventory & Logistics

• Maintain inventory accuracy through receiving, inspection, put-away and cycle counting. 
• Process shipping and receiving activities in line with Oracle policies and logistics procedures. 
• Work closely with Oracle's outsourced logistics provider to coordinate daily operations. 

Operational Excellence

• Maintain accurate operational records using Oracle systems. 
• Produce operational reports and provide regular updates on inventory and service performance. 
• Review documented procedures and identify opportunities to improve efficiency while maintaining compliance. 
• Ensure work areas remain safe, organised and compliant with Oracle standards. 

Collaboration & Customer Service

• Partner with Manufacturing & Distribution colleagues across multiple locations. 
• Deliver a responsive, professional service to Oracle employees requiring hardware support. 
• Build effective working relationships with internal stakeholders and logistics partners. 

What You'll Bring

We're looking for someone who combines operational experience with a strong commitment to quality and process.

Essential Experience

• 5–7 years' experience in logistics, operations, inventory management, supply chain or hardware distribution. 
• Experience working within structured, process-driven operational environments. 
• Strong organisational skills with exceptional attention to detail. 
• Excellent communication and customer service skills. 
• Confidence using Microsoft Office and learning new operational systems. 
• The ability to manage multiple priorities while maintaining high levels of accuracy. 

Desirable Experience

• Experience supporting IT hardware or asset management operations. 
• Knowledge of desktop hardware configuration or PC repair. 
• Experience working with outsourced logistics providers. 
• Familiarity with Oracle applications or similar enterprise systems. 

The Qualities That Will Help You Succeed

This role is best suited to someone who:

• Naturally pays close attention to detail.
• Enjoys following structured processes and established procedures. 
• Takes ownership of their work and delivers consistently high standards. 
• Is organised, dependable and self-motivated. 
• Works collaboratively while remaining accountable for individual responsibilities. 
• Takes pride in delivering excellent service to internal customers. 

Working Pattern

• Monday to Friday. 
• 8:30am – 4:30pm. 
• Fully onsite. 
• Small, collaborative operational team. 
• Candidates must have the legal right to work in the country of employment, as visa sponsorship is not available for this role. 

Life at Oracle

At Oracle, innovation starts with inclusion. We believe diverse perspectives drive better ideas, stronger collaboration and better outcomes for our customers and employees.

When you join Oracle, you'll become part of a global organisation that encourages curiosity, values continuous learning and empowers people to make a meaningful impact.

We are committed to creating a workplace where everyone feels respected, included and able to do their best work.

Career Level - IC2