Job description
Job Title
Associate - Presales
Job Scope
The Associate - Presales supports the Sales team with technical coordination, material preparation, and relationship management for effective pre-sales operations.
Main Duties and Responsibilities
- Assist the Sales team by coordinating technical aspects of pre-sales activities;
- Support the Sales team in responding to customers requests understanding requirements, and tailoring proposals;
- Support the Presales Engineer in creating demos, proposal documentations, and presentations;
- Complete required pre-sales documentation in a quick and accurate manner;
- Provide support to the company partners and customers;
- Respond to after-hours support queries during assigned rotations and escalate issues if needed.
Position Requirements
Education
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, Information Systems, or a related technical discipline.
- Prefer to have Fundamental certifications such as Microsoft Azure Fundamentals (AZ-900), AWS Cloud Practitioner, Cisco CCNA, IBM, VMware VCTA, Fortinet NSE, or similar are considered a plus.
Experience
- Fresh graduate or up to 1 year of experience in Presales, Technical Support, IT Infrastructure, or System Administration.
- Good understanding of enterprise IT concepts, including networking, virtualization, cloud computing, cybersecurity, storage, or data center technologies.
- Basic knowledge of one or more leading technology vendors such as IBM, Citrix, VMware, Microsoft, Red Hat, Dell Technologies, HPE, Lenovo, Cisco, Fortinet, or similar is an advantage.
- Strong analytical and problem-solving skills with the ability to understand customer business and technical requirements.
- Excellent verbal and written communication skills with confidence in delivering technical presentations.
- Strong willingness to learn new technologies and build technical expertise through certifications and vendor training.
- Internship or academic projects related to enterprise infrastructure, cloud, networking, cybersecurity, or digital transformation.
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This job post has been translated by AI and may contain minor differences or errors.
