Administrative Assistant | Marrakech (Morocco)

As a key pillar of the organization, you will be involved in a wide range of tasks as follows:

Reception & Family Relations

• Ensure the physical and telephone reception of parents, visitors, and partners of the institution
• Inform, guide, and assist families in their various administrative procedures
• Respond to information requests with professionalism and courtesy
• Ensure a quality of reception that aligns with the image of École Le Sud

Administrative Management of Students

• Ensure the administrative follow-up of registrations and re-registrations
• Compile, check, and update student administrative files
• Prepare school certificates, attestations, transfer documents, and other official documents
• Ensure the proper maintenance of administrative archives

School Secretariat

• Participate in the daily management of the secretariat
• Ensure the entry and follow-up of grades, school reports, and results records
• Manage student absences, lateness, and justifications
• Ensure the filing and archiving of administrative documents

Invoicing & Administrative Follow-up

• Participate in the administrative management of school fees
• Ensure payment follow-up in collaboration with the accounting department
• Carry out administrative reminders regarding pending payments
• Prepare follow-up reports necessary for the Management

Communication

• Ensure the dissemination of official communications from the institution to parents and teachers
• Write and format letters, information memos, and various administrative documents.
• Manage exchanges by phone, email, and through the school's communication platforms
• Ensure fluid communication between families, teachers, and Management

Administrative Organization

• Participate in the organization of institutional events: meetings, ceremonies, conferences, open days, diploma ceremonies, etc.
• Ensure the logistical and administrative preparation of these events
• Manage calendars and schedule appointments as needed by the Management

Administrative Support to Management

• Assist Management in their daily administrative tasks
• Prepare various tracking tables and management documents
• Participate in the continuous improvement of administrative procedures
• Be proactive in optimizing the secretariat's organization

Profile sought

• Holder of a Master's degree (Bac+5) or equivalent in Business Management, Administrative Management, Secretariat, or similar field
• At least 3 years of experience in a similar role, ideally within a school or training organization
• Excellent command of French, both spoken and written.
• Good command of English
• Very good command of office tools (Microsoft Office: Word, Excel, Outlook, PowerPoint).
• Excellent writing skills
• Strong sense of reception and customer relations
• Excellent presentation
• High level of rigor and organizational skills.
• Discretion and absolute respect for confidentiality
• Ability to manage multiple files simultaneously
• Team spirit, autonomy, and sense of responsibility
• Reactivity and excellent prioritization skills
• Experience in a private educational institution will be a significant asset