Quality System Lead

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.

How you will contribute

You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Relevant experience in a laboratory.
• Working efficiently on a team
• Flexibility and adaptability to meet customer/business requirements
• Attending to detail and following written instructions
• Communicating effectively, verbally and in writing
• Project management and working on multiple activities at the same time
• MS office applications

More about this role

What you need to know about this position:

To manage and lead management system activities including scheduling and execution of internal and external audits, Quality Policies, NCR & CAPA system within designated Confectionary & PB site and coordinate with cross functional teams to implement compliance.

To develop the quality culture within the factory and drive CIQ agenda through following:

• Ensure document management on site - eQCMS benchmark. Train each new starter in using the tool, ensure the continuous updating of the document register and the proper use of the tool.

  
  

• Ensure deployment and implementation of Enablon and conduct training session to the targeted audience to ensure Enablon is deployed on site level.

  
  

• Implement product quality, & laboratory QPs within the factory sensory training, OOS etc.

  
  

• Facilitate achievement of customer and consumer expectations.

  
  

• Lead risk management and continuous product/process quality improvement activities.

  
  

• Provide technical analysis and input for decision making.

  
  

• Develop functional/technical skills of quality team and site employees.

  
  

• Lead Food Safety and Compliance audits, including FSSC 22000, QCMS, QMS, HALAL.

  
  

• Identify and lead efforts of product/process quality and cost management improvement opportunities and subsequent productivity gains.

  
  

What extra ingredients you will bring:

• Effective communication with internal and external partners

  
  

• Strong analytical skills

  
  

• An ability to build strong relationship and influence team members

  
  

• Time management, ability to multitask prioritization and ability to work under pressure.

  
  

Education:

BE or Bachelors in Food Sciences

Job specific requirements:

• At least three year within Audits/Systems and Process preferably in the Food, Chemical or Pharmaceutical industry.

  
  

• Demonstrated experience in championing an idea from start to finish

  
  

• Ability in dealing with shop floor issues and concerns raised by employees or their representatives.

  
  

• Working knowledge and effective understanding of the production process in a systems environment

  
  

Work schedule:

Full-time



No Relocation support availableBusiness Unit SummaryMondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. 

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job TypeRegularSupply Chain Quality AssuranceProduct Quality, Safety and Compliance