Senior Manager Reg Tech Platforms

Company Overview 
10Pearls is an award-winning end-to-end digital innovation company that helps businesses imagine and build the future. We are proud to announce that 10Pearls was named as winner of the Best Tech Work Culture Timmy Award in Washington DC by Tech in Motion, recognized on the Inc. 5000 Fastest-Growing Companies List, and was ranked the #1 Most Diverse Midsize Company in Greater Washington. We partner with businesses to help them transform, scale, and accelerate by adopting digital and exponential technologies. Our work has ranged from creating highly usable, secure digital experiences, mobile and software products, to helping businesses modernize through cloud adoption and development and the digitalization of their business processes. Our clientele is highly diverse, including Global 1000 enterprises, mid-market businesses, and even high-growth start-ups. But those are just the facts. What makes us unique is that we have true heart and soul. We have a strong focus on a double bottom line and actively support and engage with the communities where we live and work to make the world a better place. In a nutshell, we believe in doing well, while doing good and know how to balance the two. 
Role
The Technical Lead – Compliance & Financial Crime Technology will serve as the subject matter expert (SME) for payment screening, customer screening, fraud management, and compliance applications. The role is responsible for supporting, enhancing, and optimizing enterprise compliance platforms while ensuring system stability, regulatory compliance, and seamless business operations across multiple regions.
Responsibilities

• Lead the support, enhancement, and optimization of payment screening, customer screening, fraud management, and compliance applications.
• Manage production support, system upgrades, and BAU activities while ensuring high application availability.
• Troubleshoot production issues, perform root cause analysis (RCA), and implement permanent solutions.
• Collaborate with business, operations, and technology teams to deliver scalable compliance solutions.
• Monitor system performance, data quality, and regulatory compliance across platforms.
• Develop automation and process improvements to enhance operational efficiency.
• Support system integrations, deployments, and change initiatives.
• Ensure compliance with security, governance, and risk management policies.
• Mentor team members and contribute to knowledge sharing and documentation.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 6–10 years of experience in financial services or enterprise IT, preferably within the banking sector.
• Hands-on experience with Fircosoft or similar payment/customer screening solutions.
• Strong expertise in Java, Spring Boot, Microservices, Oracle, SQL/PLSQL, Unix/Linux Shell Scripting, and Windows Batch Scripting.
• Experience with BPM platforms such as IBM BPM, Camunda, or similar workflow solutions.
• Knowledge of fraud management, compliance systems, financial crime solutions, and banking regulations.
• Strong understanding of system integrations, production support, incident management, and root cause analysis.
• Excellent analytical, communication, stakeholder management, and problem-solving skills.
• Experience with Hadoop, Power BI, SharePoint, or .NET is a plus.